Pharmacy Technician Trainee resume example with 19+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Service-oriented Pharmacy Technician Trainee with extensive medical terminology knowledge to compound medications. Skilled at maintaining drug inventory levels and providing exceptional customer service. Dedicated retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Reliable employee seeking a position. Offering excellent communication and good judgment. Experienced Manager with over 18 years of experience in retail. Excellent reputation for resolving problems and improving customer satisfaction.

  • Cash Register Operation
  • Dispensing Medications
  • Customer Demographics
  • Health Insurance Plan Knowledge
  • Prescription Refill Fulfillment
  • Answering and Routing Calls
  • Maintaining Clean Work Areas
  • Workplace Safety
  • Staff Development
  • Safety Protocols and Risk Management
  • Resolving Complaints
Work History
03/2022 to Current Pharmacy Technician Trainee St. Joseph Health | Napa, CA,
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counted, measured, and compounded medications following standard procedures.
  • Reviewed and verified customer information and insurance provider information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Completed insurance forms and billed insurance companies.
05/2010 to 03/2022 Asset Protection Coach Ascena Retail Group | Denville, NJ,
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
  • Prepared reports for clients regarding property loss features and recommendations for improvement and future needs.
  • Increased company understanding of loss control strategies through on-site training seminars and implementation of new programs.
  • Worked with associates and risk management specialists to provide meaningful solutions that met company needs.
  • Provided meaningful solutions by garnering teams of risk management specialists to meet company needs.
  • Enhanced training processes for both company and departments to increase overall functionality.
  • Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
  • Coached, directed and mentored engineers in studies, loss investigation and reporting techniques.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
06/2008 to 05/2010 Co Manager Burlington Coat Factory Corporation | North Little Rock, AR,
  • Approved regular payroll submissions for employees.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Facilitated change management activities for department and staff of 420 individuals.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Performed reviews assessing each employee's performance and developed improvement plans.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Applied customer feedback to develop process improvements and support long-term business needs.
10/2002 to 05/2008 Asset Protection Associate Wal-Mart Supercenter | City, STATE,
  • Controlled reduction of loss inventory by protecting company assets.
  • Checked CCTV for evidence of shoplifting.
  • Patrolled store departments to check for suspicious activities.
  • Wrote reports for internal and external crime, burglary or theft.
  • Kept patrons and employees safe and from criminal activity.
  • Contacted local authorities and apprehended shoplifters.
  • Wrote reports outlining activities and results.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Represented Wal-Mart in court proceedings and investigations.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Built cross-functional relationships with business partners to reduce losses
Expected in 04/1997 GED | Walton High School, Bronx, New York, GPA:

Wicklander and Zulawski

Native or Bilingual
Native or Bilingual

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Resume Overview

School Attended

  • Walton High School

Job Titles Held:

  • Pharmacy Technician Trainee
  • Asset Protection Coach
  • Co Manager
  • Asset Protection Associate


  • GED

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