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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

[Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study]. Personable [Type] professional with strong background in guiding and assisting customers, helping coworkers and completing important pharmacy tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care. Orderly in recordkeeping, inventory control, ordering products and requesting refills from physicians. Skilled Pharmacy Technician offering [Number] years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations.

Skills
  • Drug storage procedures
  • Pharmacy and customer records management
  • Manual and automated medication dispensing
  • Patient confidentiality
  • Laboratory Practices
  • Drug Formulation and Compounding
  • Customer care standards
  • Pharmacy protocols
  • Updating medication histories
  • Drug Delivery Mechanisms
  • Knowledgeable about drug interactions
  • HIPAA
  • Team collaboration
  • Great team player
  • Quality Assurance and Control
  • Pharmacist support
  • Recordkeeping skills
  • Laboratory Operations
  • FDA regulation understanding
  • Security Monitoring
Work History
Pharmacy Technician Trainee, 06/2018 - Current
Berkshire Health Systems, Inc. Great Barrington, MA,
  • Aided customers in understanding how to properly take medications.
  • Monitored drug interactions for customers.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Assisted with filling of over [Number] prescriptions daily.
  • Provided expertise about composition of drugs.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
  • Restocked automated medication dispensing equipment.
  • Counted, measured, and compounded medications following standard procedures.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Guided and supported more than [Number] customers via phone each [Timeframe].
  • Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
  • Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Enhanced manufacturing processes, reduced waste and enhanced quality through [Action] and [Action].
  • Administered [Type] and [Type] on-site immunizations to promote vaccination initiatives for wellness.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Processed over [Number] prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Set up and modified patient profiles in [System] to include current information such as medications and insurance details.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Coordinated verification and filling of more than [Number] daily prescriptions in high-volume [Type] pharmacy environment.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Counted, measured and compounded medications following standard procedures.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Processed incoming drug orders.
  • Assisted pharmacist by filling prescriptions for [Number] customers daily and responding to patient questions regarding prescription and medication-specific issues.
  • Communicated instructions to patients or caregivers.
Health Services Technician Petty Officer 3rd Class, 04/2018 - Current
US Coast Guard City, STATE,
  • Administered tests and medication to stabilize patients in field or in transit.
  • Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Resolved [Type] problems, improved operations and provided exceptional client support.
  • Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Collected histories, vitals and current complaints via patient interviews.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Attended required training, education and meetings.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Ambulated, turned and positioned patients.
  • Obtained all prescribed laboratory testing.
  • Scheduled and accompanied clients to medical appointments.
  • Operated cardiac imaging and monitoring equipment.
  • Taught patients about medications, procedures and care plan instructions.
  • Monitored [Type] test accuracy using quality controls.
  • Prepared and administered medications to alleviate patient symptoms.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Documented vital signs and health history for [Number] patients every [Timeframe].
  • Conducted machine safety checks according to facility policy.
  • Measured patient spirometry.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to [Job Title].
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Participated in Continuous Quality Improvement (CQI) activities.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Tested and recorded blood glucose levels.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Health Services Technician Student, 09/2017 - 03/2018
US Coast Guard City, STATE,
  • Assisted patient medication administrations using various methods such as intravenous, intramuscular, oral, subcutaneous and pulmonary.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Administered medication as directed by physician.
  • Maintained clean, safe and well-organized patient environment.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Developed rapport to create safe and trusting environment for care.
  • Collected data on patients, including labs and test results.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Seaman, 05/2015 - 09/2017
US Coast Guard City, STATE,
  • Trained [Number] [Job Title]s in proper use of [Type] equipment, which improved crew efficiency and productivity.
  • Communicated instructions for [Task] to [Job Title]s clearly and concisely to promote comprehension.
  • Organized and loaded ship storage and cargo using [Type] equipment and [Type] equipment.
  • Reviewed mission requirements and identified appropriate equipment to achieve goals.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
  • Resolved [Type] problems, improved operations and provided exceptional client support.
  • Led [Type] team in delivery of [Type] project, resulting in [Result].
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Worked with [Type] customers to understand needs and provide [Type] service.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Monitored social media and online sources for industry trends.
  • Developed team communications and information for [Type] meetings.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Identified, reported, and completed necessary [Type] equipment repairs.
  • Maintained deck department stores and equipment on [Type] and [Type] vessels.
  • Professionally represented [Company] by respecting locals and customs at each port.
Education
High School Diploma: , Expected in 05/2010
-
Carbon Hill High School - Carbon Hill, AL
GPA:
  • Member of National Society of High School Scholars
  • Member of Beta Club
  • Graduated in Top 10% of Class
  • Graduated with [Number] GPA
Certifications
  • First Aid/CPR Certified
  • HIPAA
  • NREMT BLS
  • Pharmacy Technician
  • Health Services Technician - USCG
  • Applied Suicide Intervention Skills Training (ASIST)

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Resume Overview

School Attended

  • Carbon Hill High School

Job Titles Held:

  • Pharmacy Technician Trainee
  • Health Services Technician Petty Officer 3rd Class
  • Health Services Technician Student
  • Seaman

Degrees

  • High School Diploma

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