LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Organized individual offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.

Skills
  • Workflow Optimization
  • Effective communication skills
  • Problem-solving skills
  • Customer service skills
  • Cash handling accuracy
  • Active listening
  • Dependable and flexible
Experience
Pharmacy Technician Trainee, to
Brightspring Health ServicesShallotte, NC,
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Assisted head pharmacist with filling over 175 prescriptions per day.
  • Prepared and submitted claims to insurance companies for payment.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
  • Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
  • Maintained clean and organized pharmacy shelving and work areas.
Server, to
Iron Hill BreweryNewark, DE,
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Sent orders to kitchen staff by POS system
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Plated food and ensured plate presentation and food quality were of highest standard.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
Sales Associate, to
NtbAugusta, GA,
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Recommended optimal merchandise based on customer needs and desires.
  • Used register system to ring up customer purchases, process payments and issue receipts.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
Projectionist, to
Harvard UniversityBoston, MA,
  • Performed regular maintenance tasks to optimize equipment performance, including rotating and replacing xenon bulbs, cleaning lenses, lubricating machinery and keeping electrical contacts clean and tight.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Monitored day-to-day operations to maintain sound and image projection quality standards.
  • Ingested movies into the LMS server and locally. Build movies from scratch which included adding appropiate trailer packs, pauses, lighting and sound.
Education and Training
High School Diploma: , Expected in 2016
Capital High School - Santa Fe, NM
GPA:

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Resume Overview

School Attended

  • Capital High School

Job Titles Held:

  • Pharmacy Technician Trainee
  • Server
  • Sales Associate
  • Projectionist

Degrees

  • High School Diploma

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