Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Organized individual offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.
Skills
Workflow Optimization
Effective communication skills
Problem-solving skills
Customer service skills
Cash handling accuracy
Active listening
Dependable and flexible
Experience
Pharmacy Technician Trainee, to Brightspring Health Services – Shallotte, NC,
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Assisted head pharmacist with filling over 175 prescriptions per day.
Prepared and submitted claims to insurance companies for payment.
Efficiently processed cash register transactions for new and refilled prescription orders.
Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
Maintained clean and organized pharmacy shelving and work areas.
Server, to Iron Hill Brewery – Newark, DE,
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Sent orders to kitchen staff by POS system
Operated POS terminals to input orders, split bills and calculate totals.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Plated food and ensured plate presentation and food quality were of highest standard.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Answered phones politely and promptly, accurately recording and confirming reservations.
Sales Associate, to Ntb – Augusta, GA,
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Sold various products by explaining unique features and educating customers on proper application.
Recommended optimal merchandise based on customer needs and desires.
Used register system to ring up customer purchases, process payments and issue receipts.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Projectionist, to Harvard University – Boston, MA,
Performed regular maintenance tasks to optimize equipment performance, including rotating and replacing xenon bulbs, cleaning lenses, lubricating machinery and keeping electrical contacts clean and tight.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Monitored day-to-day operations to maintain sound and image projection quality standards.
Ingested movies into the LMS server and locally. Build movies from scratch which included adding appropiate trailer packs, pauses, lighting and sound.
Education and Training
High School Diploma: , Expected in 2016 Capital High School - Santa Fe, NM GPA:
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