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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Motivated professional currently pursuing Pharmacy Technician certification. Strong background in retail environments with outstanding customer service, problem-solving and sales skills. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Excited to launch career with University Of Missouri Health Care.

Education
Foothill College Los Altos, CA Expected in 06/2015 – – Associate of Science : Pharmacy Technician - GPA :
Rajamangala University of Technology Thanyaburi Thanyaburi, Thailand, Expected in 03/2003 – – Bachelor of Arts : Liberal Arts - GPA :
Certifications
  • Missouri Pharmacy Technician Registration (Currently - May 2022)
  • CPhT - Certified Pharmacy Technician (July 2015- July 2017)
  • CPhT - Certified Pharmacy Technician (Currently - In Progress)
Skills
  • Drug inventory management
  • Drug utilization review
  • Processing payments
  • Pharmacy and customer records management
  • Medicare and Medicaid process
  • Team collaboration
  • Team Leadership
  • Updating Medication Histories
  • Receiving Incoming Supplies
  • Manual and Automated Medication Dispensing
  • Confidentiality and HIPAA
  • Drug Storage Procedures
  • Assisting Pharmacists
  • Advanced Math Skills
  • Insurance Knowledge
  • Typing Medication Labels
Accomplishments
  • Earned Extraordinary Customer Care Service Champion of the Month at Walgreen.
  • Earned an associates degree in pharmacy technology.
Work History
Us Oncology, Inc. - Pharmacy Technician
San Bernardino, CA, 08/2015 - 08/2016
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Reviewed and verified customer information and insurance provider information.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Restocked automated medication dispensing equipment.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Collected co-payments or full payments from customers.
  • Counted, measured, and compounded medications following standard procedures.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Processed incoming drug orders.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Communicated instructions to patients or caregivers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Entered and processed patients' prescriptions into internal system.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Counted, measured and compounded medications following standard procedures.
  • Counted and labeled prescriptions with correct item and quantity.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Kaiser Permanente Outpatient Pharmacy - Pharmacy Technician (Student Trainee)
City, STATE, 09/2014 - 12/2014
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Counted, measured, and compounded medications following standard procedures.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Reviewed and verified customer information and insurance provider information.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Counted, measured and compounded medications following standard procedures.
Kaiser Permanente Inpatient Pharmacy - Pharmacy Technician (Student Trainee)
City, STATE, 01/2015 - 03/2015
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
  • Dispensed and procured medicinal products and supplies used in hospital.
  • Verified safe and secure storage of all medicines and hospital supplies to minimize loss and accidents.
  • Responded to queries regarding dosages, indications and drug availability.
  • Stayed up-to-date on pharmacy regulations, treatments and developments in industry research.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

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Resume Overview

School Attended

  • Foothill College
  • Rajamangala University of Technology Thanyaburi

Job Titles Held:

  • Pharmacy Technician
  • Pharmacy Technician (Student Trainee)
  • Pharmacy Technician (Student Trainee)

Degrees

  • Associate of Science
  • Bachelor of Arts

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