Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Motivated professional currently pursuing Pharmacy Technician certification. Strong background in retail environments with outstanding customer service, problem-solving and sales skills. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Excited to launch career with University Of Missouri Health Care.
Education
Foothill College Los Altos, CA Expected in 06/2015 ā ā Associate of Science : Pharmacy Technician - :
Rajamangala University of Technology Thanyaburi Thanyaburi, Thailand, Expected in 03/2003 ā ā Bachelor of Arts : Liberal Arts - :
Certifications
- Missouri Pharmacy Technician Registration (Currently - May 2022)
- CPhT - Certified Pharmacy Technician (July 2015- July 2017)
- CPhT - Certified Pharmacy Technician (Currently - In Progress)
Skills
- Drug inventory management
- Drug utilization review
- Processing payments
- Pharmacy and customer records management
- Medicare and Medicaid process
- Team collaboration
- Team Leadership
- Updating Medication Histories
- Receiving Incoming Supplies
- Manual and Automated Medication Dispensing
- Confidentiality and HIPAA
- Drug Storage Procedures
- Assisting Pharmacists
- Advanced Math Skills
- Insurance Knowledge
- Typing Medication Labels
Accomplishments
- Earned Extraordinary Customer Care Service Champion of the Month at Walgreen.
- Earned an associates degree in pharmacy technology.
Work History
Us Oncology, Inc. - Pharmacy Technician
San Bernardino, CA, 08/2015 - 08/2016
San Bernardino, CA, 08/2015 - 08/2016
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Reviewed and verified customer information and insurance provider information.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Restocked automated medication dispensing equipment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Collected co-payments or full payments from customers.
- Counted, measured, and compounded medications following standard procedures.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Processed incoming drug orders.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Communicated instructions to patients or caregivers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Entered and processed patients' prescriptions into internal system.
- Stocked, labeled and inventoried medication to keep accurate records.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted, measured and compounded medications following standard procedures.
- Counted and labeled prescriptions with correct item and quantity.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Kaiser Permanente Outpatient Pharmacy - Pharmacy Technician (Student Trainee)
City, STATE, 09/2014 - 12/2014
City, STATE, 09/2014 - 12/2014
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted, measured, and compounded medications following standard procedures.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Reviewed and verified customer information and insurance provider information.
- Stocked, labeled and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Counted, measured and compounded medications following standard procedures.
Kaiser Permanente Inpatient Pharmacy - Pharmacy Technician (Student Trainee)
City, STATE, 01/2015 - 03/2015
City, STATE, 01/2015 - 03/2015
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Dispensed and procured medicinal products and supplies used in hospital.
- Verified safe and secure storage of all medicines and hospital supplies to minimize loss and accidents.
- Responded to queries regarding dosages, indications and drug availability.
- Stayed up-to-date on pharmacy regulations, treatments and developments in industry research.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
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School Attended
- Foothill College
- Rajamangala University of Technology Thanyaburi
Job Titles Held:
- Pharmacy Technician
- Pharmacy Technician (Student Trainee)
- Pharmacy Technician (Student Trainee)
Degrees
- Associate of Science
- Bachelor of Arts
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