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Pharmacy Technician Extern Resume Example

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PHARMACY TECHNICIAN EXTERN
Professional Summary

Motivated professional excited to lauch a Pharmacy Technician career with a clear understanding of the job requirements and adequate training. Strong background in retail environments with outstanding customer service, problem-solving and sales skills with over three years of experience in high volume facility retail chains serving an average of over 500 customers per day. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel as a pahrmacy technician.

Skills
  • Motivated team player
  • Data entry
  • Excellent math skills
  • Manual and automated medication dispensing
  • Drug storage procedures
  • Interpersonal skills
  • Multi-tasking strength
  • Communication skills
Work History
Pharmacy Technician Extern08/2017 to 10/2017
Company Name – City, State
  • Complied with all federal laws, company policies, procedures and state regulations regarding intern and technician training.
  • Properly filled and dispensed an average of 200 pescriptions a day.
  • Located and processed ready prescriptions to customers and facilitated medication consultations.
  • restocked automated mediaction dispensing equipment.
  • Collected co-payments or full payments from customers and completed cash register transactions.
  • Maintained proper drug store procedures, registries, and records for controlled drugs.
  • Hand counted control medications, measured liquids andreconstituted antibiotics.
  • Regularly counted inventory items, stocked shelves, rotated stock and checked for expired medications.
  • Enthusiastically answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Boosted sales and communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Lead Sales Associate and Customer Service Rep10/2017 to 01/2020
Company Name – City, State
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Implemented new marketing initiatives to drive sales and improve overall performance.
  • Achieved and exceeded sales goals for 12 consecutive months.
  • Championed company products and added to 20% increase in quarterly revenue.
  • Named employee of the month fo over 12 consecutive months.
  • Processed and activated an average of 10 new customer reward credit card accounts a week.
  • Recognized as employee with highest sales revenue and credit card applications for over 12 consecutive months.
  • Trained new associates on cash register and store operations.
  • Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
Customer Service Representative11/2016 to 02/2017
Company Name – City, State
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Answered constant flow of customer calls with up to 10 calls in queue per minute.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls and in store.
  • Effectively completed cash register transaction of an average of 200 transtions per day with a near-zero error rate.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving conflicts.
  • Provided information to customers regarding company's charge card and loyalty program and helped to open and activate new accounts.
Education
Associate of Science: NursingExpected in 06/2022Pierce College- City
Certification: Pharmacy Technician07/2017Los Angeles City College- City, State
GEDWest Valley Occupational Center- City
High School Diploma07/2013Federal Government College- City
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Resume Overview

School Attended

  • Pierce College
  • Los Angeles City College
  • West Valley Occupational Center
  • Federal Government College

Job Titles Held:

  • Pharmacy Technician Extern
  • Lead Sales Associate and Customer Service Rep
  • Customer Service Representative

Degrees

  • Associate of Science : Nursing Expected in 06/2022
    Certification : Pharmacy Technician 07/2017
    GED
    High School Diploma 07/2013

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