Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

I am a proactive employee able to produce high quality customer service and leadership work by applying determination and attention to detail. A strong suit of mine is being performance oriented and always determined to push excellence among fellow employees. I'm a committed and hardworking employee with years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. I have demonstrated on being a creative problem solver capable of helping customers with various needs and getting support from managers for complex issues. I have years of experience collecting customer payments, accurately take payments, calculate cash accurately. I am detailed and efficient when counting cash to balance cash drawer.

  • Money handling abilities
  • Professional and outgoing communication
  • Positive attitude in a busy environment
  • Excellent phone skills
  • Multi-tasking strength
  • Adapt to diverse groups
  • Cash register operation
  • Problem solving skills
  • Exceptional time management skills
  • Quick learner
  • Natural leader
  • Exceptional customer service skills
  • Fluent in Arabic
  • Sales and marketing
  • Flexible schedule
Work History
Pharmacy Technician, 04/2020 - Current
Tenet Healthcare Corporation Dallas, TX,
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Assisted pharmacist by filling prescriptions for customers daily and responding to patient questions regarding prescription and medication-specific issues.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Counted and labeled prescriptions with correct item and quantity.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
Manager, 11/2017 - 04/2020
Ryan, Llc Oakland, CA,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
  • Reviewed daily sales transactions to balance and log day-to-day revenue with Toast POS
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement
  • Developed and maintained relationships with customers through exceptional customer service
  • Evaluated employees’ strengths and assigned tasks based upon experience and training
  • Recorded inventory sales into organization's weekly income report
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
  • Established and maintained positive work environment to enhance productivity
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Mosque Foundation Community Center, 01/2019 - 07/2019
Mosque Foundation City, STATE,
  • Created and implemented fundraising goals and collections policies
  • Developed and promoted corporate brand, images and identity to media and public
  • Developed safety plans in support of academic achievement
Bachelor of Science: Dentistry (Pre-Dentistry), Expected in 2023
University of Illinois At Chicago - Chicago, IL
  • Customer Service
    Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. Handled guest complaints, maintaining a positive dining experience for all rest.
  • Telephone Service
    Processed 40+ calls per day, providing information and service to ensure customer satisfaction.
  • UIC- Due to my outstanding gpa, I have been nominated and accepted into the The National Society of Collegiate Scholars at the University of Illinois at Chicago.
  • Money Transactions
    Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • UIC-Received scholarships and grants from the University of Illinois at Chicago for my outstanding GPA and involvement in society.
  • Financial
    Compiled inventory lists and worked with vendors for product pricing and special orders.Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.

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School Attended

  • University of Illinois At Chicago

Job Titles Held:

  • Pharmacy Technician
  • Manager
  • Mosque Foundation Community Center


  • Bachelor of Science

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