Veteran Pharmacy Technician who perseveres and adapts in a fast paced work environment. Proficient in problem solving, critical thinking, and communication. Well equipped to handle patient concerns or questions with attentiveness, empathy, and with the utmost respect. Prepared to assume any task, role, and responsibility with proficient endeavor.
Skills
Tenacious work ethic
Problem-solving skills
Critical thinking
Communicating effectively
Team oriented
Conflict resolution
Attentive listener
Trustworthy
Calculating drug doses
First Aid/CPR
Multitask oriented
Workflow Optimization
Insurance billing
Labeling prescriptions
Resolving customer issues
Time management
Insurance Verification
Proper labeling procedures
Preparing bulk medications
Drug inventory control
Stocking shelves
Troubleshooting malfunctioning equipment
Education and Training
Trinity Christian AcademyLake Worth, FL, Expected in 05/2015 – –High School Diploma: - GPA:
Palm Beach State CollegeLake Worth, FLExpected in 12/2018 – –Associate of Arts: - GPA:
South UniversityWest Palm Beach, FL, Expected in 06/2022 – –Bachelor of Science:Nursing - GPA:
Experience
Capsule - Pharmacy Technician Boston, MA, 10/2017 - Current
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Verified insurance benefits to refill medications by examining formularies and calling insurance companies for exceptions.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Prepared prescription labels, promoting accuracy in medication administration and dosing.
Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
Used 8-point check system to verify labeled prescriptions.
Efficiently responded to voicemails from healthcare providers and customers.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Prepared prescription transfers to other pharmacies.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Transmitted daily bulk orders to maintain inventory levels.
South University - Volunteer at Covid Site City, STATE, 05/2021 - 05/2021
Directed flow of traffic within the facility so that patients may receive the Covid-19 vaccine.
Educated patients on Covid-19 immunizations treatments and how to manage side effects at home.
Advised patients individually to stay for 15-30 minutes to be monitored after receiving the vaccine.
Screened patients for any adverse effects that they may exhibit within 15-20 minutes after vaccination.
Handed out informational pamphlets to educate patients on the vaccine they have received.
Assisted in the process of Covid-19 vaccination administration for up to 3000 people two different days.
Trinity Christian Academy - Volleyball Team Captain and Coach City, STATE, 03/2015 - 04/2021
Exercised strong leadership skills and practiced self-discipline on and off the court as a player and a coach.
Supported and mentored junior team members to promote collaboration and improve collective expertise at training camps for the youth, at practice with Junior Varsity, and during club season as a player and as a coach.
Attended all scheduled practices and training sessions with punctuality to maintain peak athletic performance and to also assist players with skills before or after practice.
Worked to maintain top form and contribute to team's ongoing success by attending volleyball programs, training camps, and tournaments off season during the summer.
Demonstrated commitment and responsibility towards fellow players and coaches through genuine respect and dedication to sport.
Motivated and encouraged team members to communicate more openly and constructively with each other to construct a skit and sermon for multiple church services.
Defined strategies and created a plan to achieve ambitious operational objectives that included painting houses, distributing/cooking food, helping build new shelters as well as repairing older ones, aiding in cleaning homes of the disabled, and reaching and providing fellowship for communities with lower income and minimal education.
Evangelized faith to people by providing individual counseling and leading groups in teaching, song and prayer.
Spread faith through various evangelistic means, including preaching, Bible readings and group activities.
Visited multiple shelters and several venues to increase involvement in The Christian community of faith.
Completed multiple volunteer trips to diverse areas as Kentucky, Belle Glade Florida, and Honduras to serve impoverished populations.
Facilitated long-term implementation of community and religious centers in Kentucky, Florida, and Honduras
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