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Pharmacy Technician Resume Example

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PHARMACY TECHNICIAN
Summary

Seasoned Pharmacy Technician with 18 years of experience and strong leadership, pharmacy operations, and customer service skills. Expert in filling prescriptions within fast-paced, high-volume settings. Seeking to leverage background and success to take next career step as Pharmacy Technician Supervisor.

Recently certified Pharmacy Technician well versed in filling medication orders, maintaining customer profiles and managing inventories. Prepared to launch career with pharmacy offering opportunities for growth and professional development.

Recently certified Pharmacy Technician well versed in filling medication orders, maintaining customer profiles, and managing inventories. Prepared to launch career with pharmacy offering opportunities for growth and professional development.

Effective at processing and filling prescriptions under direction of fully qualified Pharmacist. Customer service-oriented and well-organized with solid understanding of all pharmacy operations and regulations. Basic English and Spanish skills.

Board certified Pharmacy Technician excited to bring 18 year background in customer driven pharmacies to growing team. Well-versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers.

Systematic Pharmacy Technician skilled at dispensing and reviewing medications efficiently and accurately. Caring and compassionate professional with 18 years of experience in Healthcare and Pharmacy, along with high volume customer service. Certified in Pharmacy and Education. Capable of achieving 100% customer satisfaction and retention through timely fulfillment of pharmaceutical needs.

Skills
  • Detail-oriented
  • Proper labeling procedures
  • Preparing bulk medications
  • Point of sale systems proficiency
  • Drug inventory control
  • Verifying orders
  • Pharmacy operations
  • Problem solving
  • Stocking shelves
  • Supporting pharmacy operations
  • Ordering and stocking medications
  • Labeling prescriptions
  • FDA compliance
  • Problem-solving skills
  • Workflow Optimization
  • Time management
  • Resolving customer issues
  • Quality assurance and control
  • Team leadership
Experience
CVS Health | Waukegan, ILPharmacy Technician03/2015 - 06/2016
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Verified and filled over 50 prescriptions per day in busy professional pharmacy setting.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Received, reviewed, dispensed and labeled over 50 prescriptions daily with expert accuracy.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Merchandised related products to drive pharmacy department sales.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Compiled customer demographic, allergy and medical history background.
  • Closely inspected medications to determine accuracy of identities, strengths and purities.
  • Coordinated with other pharmacy locations to resolve medication on hand stock and deadline issues.
  • Resolved third-party rejection claims.
  • Prepared requisitions for drugs and supplies as directed by pharmacist.
  • Handled over 50 daily dispenses of prescriptions.
  • Efficiently responded voicemails to promote assistance and service to customers.
  • Used 8-point check system to verify labeled prescriptions.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Handled over 50 daily dispenses of prescriptions.
  • Maintained lines of communication with patients, providing instructions and general support.
  • Liaised with other pharmacies to eliminate patient wait time issues.
  • Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
  • Entered orders into the system and filled medication orders.
  • Assisted staff members with drug inventory, purchasing, and receiving.
Fresenius | Waukegan, ILSr. Pharmacy Technician06/2014 - 03/2015
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Merchandised related products to drive pharmacy department sales.
  • Accurately selected, measured and combined prescription components to prepare custom orders.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
  • Entered patient and medication information into SAP to generate perscription labels.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Verified and filled over 80 prescriptions per day in busy call center pharmacy setting.
Beach Park School District 3 | Beach Park, ILIllinois Paraprofessional Teacher Assistant08/2010 - 11/2014
  • Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
  • Provided students with personalized educational, behavioral and emotional support.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
  • Kept over 100 students safe in classroom and outside environments.
  • Illustrated an in-depth understanding of evidence-based techniques used to foster academic progress, social inclusion and critical thinking.
  • Complied with instructor-developed IEPs and made informed recommendations for adjustments.
  • Monitored students in class, hallways and lunchroom to supervise, enforce rules and support lead teacher.
  • Delivered instruction individually or in small groups with support from instructor.
  • Created and distributed instructional materials for group and one-on-one use.
  • Completed documentation on student behaviors, interventions and results.
Education and Training
Illinois Dept. of Education | SpringfieldIllinois Paraprofessional License in Education02/2010
Illinois Dept. Professional Regulation | Chicago, IIllinois State Pharmacy License in Healthcare/Pharmacy03/2001
Antioch Communtiy High School | Antioch, ILHigh School Diploma06/1986
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Resume Overview

Companies Worked For:

  • CVS Health
  • Fresenius
  • Beach Park School District 3

School Attended

  • Illinois Dept. of Education
  • Illinois Dept. Professional Regulation
  • Antioch Communtiy High School

Job Titles Held:

  • Pharmacy Technician
  • Sr. Pharmacy Technician
  • Illinois Paraprofessional Teacher Assistant

Degrees

  • Illinois Paraprofessional License in Education
    Illinois State Pharmacy License in Healthcare/Pharmacy
    High School Diploma

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