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Pharmacy Technician Resume Example

Resume Score: 100%

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PHARMACY TECHNICIAN
Professional Summary

Highly qualified, and detail-oriented certified pharmacy technician experience providing pharmacy services in the health care industry. Detail-oriented certified pharmacy technician possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. with extensive experience the healthcare industry including pharmacy benefit mangement (PBM), specialty and retail pharmacy environment.in PBM, and user acceptance testing, as well as solving complex problems in high-pressure environments. Confident Pharmacy Technician flexible in quickly mastering new technologies and information systems.

Desires an entry level role in user acceptance testing, Critical thinker and expert problem- solver.


Professional Experience
10/2013 - 06/2014
Davita Dialysis - Coppell, TXPharmacy Technician
  • Translated, keyed and processed all new, and refill prescription orders accurately and quickly in order to successfully provide medication to our patients.
  • Communicated with pharmacist on any questions pertaining to a prescription.
  • Interpreted medical abbreviations (SIG codes).
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
  • Provided backup support to other departments based on business needs or production levels.
02/2011 - 11/2011
CVS/ Caremark - Richardson, TXPharmacy Technician
  • Received incoming calls from providers and pharmacies regarding drug specific prior authorizations.
  • Asked physicians, or pharmacies questions pertaining to drug specific prior authorization forms.
  • Entered all prior authorization information received via fax from physicians.
  • Reviewed prior authorizations based on drug specific criteria to determine if approved or pended.
  • Faxed specific criteria forms for certain medications to provider's offices based on company guidelines.
  • Transferred phone calls to pharmacists if provider did not agree with explanation of denial of medication.
  • Answered clinical questions for patients, pharmacies or physicians.
  • Transferred all escalated calls to supervisor.
01/2010 - 01/2011
Wal-Mart Pharmacy - Richardson, TXPharmacy Technician II
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Effectively resolved insurance rejections and other billing issues.
  • Completed accurate cycle counts, inventory management and will-calls for customers.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Properly compounded and dispensed medications as prescribed by doctors and dentists.
  • Assessed the correct identity, strength and purity of medications.
  • Hand counted control medications, measured liquids and reconstituted antibiotics.
  • Assisted the pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork.
  • Efficiently operated cash register and handled cash, checks, and charge transactions.
  • Reconstituted oral liquids.
  • Receptively answered customer questions and helped locate desired items in the pharmacy.
  • Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions.
  • Prepacked bulk medicines, filled bottles with prescribed medications and affixed correct labels.
  • Completed new and updated patient profiles, including lists of patient medications.
01/2007 - 03/2010
Wellpoint - Plano, TXPharmacy Tech II / User Acceptance Tester

Pharmacy Technician II 

  • Received phone calls from providers, and pharmacies regarding prior authorizations.
  • Processed prior authorization forms by fax.
  • Provided answers for clinical questions pertaining to our patient's authorizations.
  • Responsible for Medicare B vs Medicare D medications that rejected.
  • Assisted all technicians with any questions pertaining to Medicare.
  • Updated all Medicare B VS D information when there was a change or edit.
  • Assisted in the supervisor queue where a technician could call and get assistance with prior authorizations or with an escalated call.

User acceptance tester 

  • Helped design and develop a program, that was implemented to help all team-mates from two different PBM's use one program for all inquires.
  • Analyzed and tested system to determine functions that needed to be addressed, fixed, re- tested, and functioning properly before implementation.
  • Found resolutions and updated IT department and business analysts; who duplicated scenarios in order to verify same outcome.
  • Updated all managers and staff,the progress of Wellpath program by sending weekly power point presentations.
Education and Training
2005
Plano Senior High SchoolPlano, TXHigh School Diploma
2006
Remington CollegeC.P.H.T and IV Certified Pharmacy Practice Learn sterilization procedures Medical abbreviations Pharmacy law and ethics Extemporaneous Compounding and Inventory Management Dosage Calculation Sterile Products and Quality Assurance Therapeutics and Pharmacy Law Therapeutics, Prescription Entry, and Billing Remington College , CPHT Certifications Pharmacy Technician Certificate CPR certification I.V. Mixture Certificate : Pharmacy Technology
Skills
  • Excellent leadership skills.
  • Able to identify problems and provide creative solution.
  • Always prepared to face new challenges.
  • Strong customer service skills.
  • Able to easily grasp concepts.
  • Always ready to learn new things.
  • Excellent awareness of Windows, Word and Excel.
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Resume Overview

Companies Worked For:

  • Davita Dialysis
  • CVS/ Caremark
  • Wal-Mart Pharmacy
  • Wellpoint

School Attended

  • Plano Senior High School
  • Remington College

Job Titles Held:

  • Pharmacy Technician
  • Pharmacy Technician II
  • Pharmacy Tech II / User Acceptance Tester

Degrees

  • High School Diploma
    C.P.H.T and IV Certified Pharmacy Practice Learn sterilization procedures Medical abbreviations Pharmacy law and ethics Extemporaneous Compounding and Inventory Management Dosage Calculation Sterile Products and Quality Assurance Therapeutics and Pharmacy Law Therapeutics, Prescription Entry, and Billing Remington College , CPHT Certifications Pharmacy Technician Certificate CPR certification I.V. Mixture Certificate : Pharmacy Technology

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