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Pharmacy Technician Resume Example

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Pamela
Glegola
Professional Summary

Experienced Pharmacy Technician currently pursuing Pharmacy Technician certification. Knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise into a new work setting. Strong background in retail environments with outstanding problem-solving and sales skills. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Skills
  • Pharmacy and customer records management
  • Drug inventory management
  • Advanced Math Skills
  • Answering Customer Questions
  • Team collaboration
  • Outstanding interpersonal abilities
  • Great team player
  • Knowledge of brand and generic drugs
  • Excellent written and oral communication
  • Able to grasp new concepts quickly and efficiently
Education
Columbia Central High SchoolBrooklyn, MI06/2017High School Diploma
Jackson Area Career CenterJackson, MI04/2017Associate of Arts: Cosmetology
Work History
Walgreens- Pharmacy Technician
Livonia, MI08/2019 - Current
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Entered and processed patients' prescriptions into internal system.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Processed incoming drug orders.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Ulta Beauty- Cosmetic Beauty Advisor
Jackson, MI10/2017 - 06/2019
  • Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Analyzed customer skin to assess unique conditions and skin type.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Offered make-up tips and popular tutorials in alignment with latest trends.
  • Maintained counter and display areas in clean and neat fashion.
  • Cultivated productive and positive relationships with customers built on loyalty and service.
  • Upsold additional products and services to increase sales numbers.
  • Arranged merchandise to present visually appealing displays that drive sales.
Ol Mill Salon- Cosmetologist
Concord, MI03/2018 - 08/2018
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Created memorable customer experiences by including special services such as head and neck massages during appointments.
Allskate Fun Center- Party Hostess
Jackson, MI01/2017 - 09/2017
  • Prepared and served meals, beverages and desserts to party guests.
  • Prepared facility liability waivers and verified customers' completion before starting children's birthday parties.
  • Arranged tables and seating to comfortably seat party guests.
  • Adhered to strict party schedule to avoid overbooking or delay of parties.
  • Cheerfully briefed customers on facility rules, amenities and party policies.
  • Completed opening and closing checklists of facility to verify security of building, staff and parking area.
  • Met needs of customer special requests to promote positive party experiences and build loyal clientele.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
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Resume Overview

Companies Worked For:

  • Walgreens
  • Ulta Beauty
  • Ol Mill Salon
  • Allskate Fun Center

School Attended

  • Columbia Central High School
  • Jackson Area Career Center

Job Titles Held:

  • Pharmacy Technician
  • Cosmetic Beauty Advisor
  • Cosmetologist
  • Party Hostess

Degrees

  • High School Diploma
    Associate of Arts : Cosmetology

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