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Pharmacy Technician Resume Example

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PHARMACY TECHNICIAN
Professional Summary

Driven Pharmacy Technician with 3+ years of experience and success in working within fast-paced environment within pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Skills
  • Drug storage procedures
  • Advanced math skills
  • Pharmaceutical sales and services
  • FDA Drug Safety Guidelines
  • Updating medication histories
  • Medicare and Medicaid process
  • Regulatory Compliance
  • Patient confidentiality
  • Drug safety
  • Medication dispensing
  • Confidentiality and HIPAA
  • Pharmacy and customer records management
  • Prepare bubble packs
  • Interpreting orders
  • Assisting pharmacists
  • Data Entry
Work History
Pharmacy Technician, 03/2019 to Current
Omnicare Pharmacy – Weston, FL, FL
  • Solved customer problems over telephone by providing assistance with placing orders, navigating systems and locating items
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
  • Coordinated verification and filling of more than daily requirement prescriptions in high-volume pharmacy environment
  • Communicated directly with doctors offices via telephone, fax, and email
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles
  • Answered incoming phone calls and addressed questions from customers and healthcare providers
  • Set up and modified patient profiles in Oasis to include current information such as medications and insurance details
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
  • Coordinated verification and filling of more than 500 daily prescriptions in high-volume long-term pharmacy environment
Associate Cashier, 03/2014 to 05/2019
Sam's Club – Sunrise, Fl, FL
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Counted cash in register drawer at beginning and end of shift
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Educated customers on promotions to enhance sales
  • Answered questions about store policies and concerns to support positive customer experiences
  • Checked prices for customers and processed items sold by scanning barcodes
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Prepared and submitted end-of-shift
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Requested official identification for under age purchases and verified details, consistently meeting strict legal standards of underage sales
  • Served needs of more than 100 customers in busy fast spaced environment
Pharmacy Technician, 12/2016 to 03/2019
CVS Health – Pompano Beach, Florida
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Assisted pharmacist by filling prescriptions for over 100 customers daily and responding to patient questions regarding prescription and medication-specific issues.
  • Processed incoming drug orders.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Collected co-payments or full payments from customers.
  • Restocked automated medication dispensing equipment.
  • Reviewed and verified customer information and insurance provider information.
  • Ensured proper entry and processing of patients' prescriptions into internal system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Administrative Assistant, 05/2011 to 12/2014
Diana Food Group – Pompano Beach, Florida
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
  • Arranged rapid office equipment repair and maintenance with vendors
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
  • Coached new employees on administrative procedures, company policies and performance standards
  • Organized weekly staff meetings and logged minutes for corporate records
  • Sorted and distributed office mail and recorded incoming shipments for corporate records
  • Tracked inventory and ordered office supplies encouraging cost-effective solutions
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Scheduled office meetings and client appointments for team of 20 professional helpers
Education
Associate of Science: Pre-Physical TherapyPensacola Christian College - Pensacola, FL

Junior Pre-Physical Therapy

Associate of Science: Nursing, Expected in 01/2021
Azure College of Nursing - Fort Lauderdale, FL
Certifications
  • Licensed Pharmacy Technician
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Resume Overview

Companies Worked For:

  • Omnicare Pharmacy
  • Sam's Club
  • CVS Health
  • Diana Food Group

School Attended

  • Pensacola Christian College
  • Azure College of Nursing

Job Titles Held:

  • Pharmacy Technician
  • Associate Cashier
  • Administrative Assistant

Degrees

  • Associate of Science : Pre-Physical Therapy
    Associate of Science : Nursing , Expected in 01/2021

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