LiveCareer-Resume

pharmacy technician resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Patient-oriented Certified Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Skills
  • Patient Profile Setup
  • Relationship Building
  • Detail-Oriented
  • Prioritization and Organization
  • Verbal and Written Communication
  • Point of Sale Systems Proficiency
  • Answering and Routing Calls
  • Customer Service
  • Inventory Management
  • Data Entry
  • Recordkeeping and Documentation
  • Insurance Billing
  • Problem-Solving
  • Cash Sales Counts
  • Supporting Pharmacy Operations
  • Immunizations and Vaccinations
  • HIPAA Compliance
  • Team Collaboration and Leadership
Certifications
  • Certified by the Pharmacy Technician Certification Board (PTCB)
Education and Training
University of Wisconsin - Whitewater Whitewater, WI Expected in ā€“ ā€“ : Mathematics Education - GPA :
Experience
Brightspring Health Services - Pharmacy Technician
Lancaster, SC, 11/2021 - Current
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Answered telephones to respond to questions or requests.
  • Entered prescription information into computer databases.
  • Operated cash registers to accept payments from customers.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Prepared and processed medical insurance claim forms and records.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Mixed pharmaceutical preparations according to written prescriptions.
  • Administered Intramuscular and subcutaneous immunizations.
  • Administered required COVID-19 rapid tests and collected specimens using proper swabbing technique.
  • Set up screening stations to take temperatures and check individuals for COVID-19 symptoms.
  • Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
Five Guys - Shift Lead
Mountain View, CA, 08/2019 - 11/2021
  • Completed opening and closing duties to facilitate business operations.
  • Coached and trained employees and managed daily work assignments to enhance operations.
  • Resolved customer complaints and reported issues to senior management.
  • Delegated tasks to employees and monitored activities and task completion.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
Walgreens - Designated Hitter
East Ridge, TN, 07/2016 - 07/2019
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Answered telephones to respond to questions or requests.
  • Entered prescription information into computer databases.
  • Operated cash registers to accept payments from customers.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Pgim Global Short Duration High Yield Fund, Inc. - Customer Service Associate
MN, State, 09/2015 - 07/2016

  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Followed policies and procedures to meet or exceed established performance requirements.
  • Promoted brand and marketing campaigns to create interest with customer.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Operated and maintained photograph processing equipment and processed digital film into photographic hard copies.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

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Resume Overview

School Attended

  • University of Wisconsin - Whitewater

Job Titles Held:

  • Pharmacy Technician
  • Shift Lead
  • Designated Hitter
  • Customer Service Associate

Degrees

  • Some College (No Degree)

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