Experienced medicare customer service rep with over 1 year of experience in Aetna medicare. Excellent reputation for resolving problems and improving customer satisfaction. Accomplished and certified Pharmacy Technician experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Proficient in rumba , reach , echs, pnc live and other basic computer systems . I am very detail-oriented , very well on time management . I show empathy and strong communications skills when speaking with patients .
bilingual , fluent in arabic and English
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