Detail-oriented Pharmacy Technician with 8 years of success preparing bulk medications and large-volume intravenous admixtures. Proficient in managing inventory, performing inventory audits and maintaining meticulous records. Committed to upholding highest standards of quality control.
Entered new patient profiles and prescriptions into medication input software system. Proficiently processed and dispensed written, oral and electronic prescriptions. Communicated directly with doctors' offices via telephone, fax and email. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner. Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders. Verified patient data and billing information. Strictly maintained customer and patient confidentiality. Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty. Communicated with all customers and staff in a pleasant and professional manner. Regularly ordered medication and pharmacy, office and restroom supplies. Followed state and federal record keeping guidelines for legend drugs and controlled substances. Appropriately resolved customer issues, complaints and questions.
COVID-19 Testing: I walk people through about 40 self administered rapid nasal swab appointments daily. Then process the tests and enter results into PWNHealth..The process involves CDC cleaning and guidelines (gloves ,mask, faceshield...).
Also have to help keep track of testing supplies and get supplies ready for clinics (covid/flu). We are a HUB pharmacy that houses Covid vaccines and supplies. I help monitor temps and dry-ice.
All the same as Walgreen's because they bought Rite Aid.
The different: NO Covid stuff testing and I was also a Pharmacy Delivery Driver I delivered prescription's, using knowledge of roads, highways and interstates. Presented customers with bills and receipts and collected payments for prescription delivered. Established long-term customer relationships through prompt and courteous service. Evaluated customer needs and determined appropriate action. Trained 3 employees to be delivery drivers.
Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Instructed patients on the proper care of eyeglasses and contact lenses. Heated, shaped and bent plastic and metal frames to adjust eyeglasses for clients. Confirms that frames were correctly built with facial and eye measurements and optical prescriptions. Maintained organized records of customer prescriptions, work orders and payments.
Assisted imaging team members with product styling, prep and post production. Monitored studio for adequate quantities of supplies. Conducted all photo shoots in a calm and professional demeanor. Explained price and package details to customers. Cropped, manipulated and performed color-balance for final images. Collaborated successfully with a variety of personalities and work styles. Photographed special events, including weddings, parties and school portraits. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Maintained the front desk and reception area in a neat and organized fashion. Maintained an up-to-date department organizational chart. Created weekly and monthly reports and presentations. Scheduled and confirmed appointments for the team. Planned and led training programs on staff development. Mentioned team members to succeed and advance within the department and company.
Maine Board of Pharmacy Tech license.
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