Pharmacy Technician Resume Example Walgreens Pharmacy

Cherise

Paton

Professional Summary

Dedicated individual with excellent interpersonal and logical reasoning skills. Knowledge of psychological development and research practices. Experienced Senior Certified Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Skills

Customer service
Retail industry knowledge
Pharmacy Technician Certification Board (PTCB)
Confidentiality and HIPAA
Processing payments
Staff development
Team collaboration
New hire onboarding
Advanced math skills

Professional telephone demeanor
Staff education and training
Data Entry
Legal compliance
Teamwork
Communication
Problem solving
Time management

Education

William Paterson University of New JerseyWayne, NJ2020Bachelor of Arts: Psychology

Certifications

Certified Pharmacy Technician (CPhT)

Work History

Walgreens Pharmacy- Pharmacy Technician
Bergenfield, NJ07/2017 - Current

Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
Ordered medicines daily to replenish stock and increase inventory in anticipation of need
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
Verified patient data and billing information to discover andresolve erroneous bills due to system errors
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
Recruited, trained and guided four pharmacy technicians which improved overall performance
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
Set up and modified patient profiles in Intercom Plus to include current information such as medications and insurance details
Liaised with other pharmacies to eliminate issues related to product expiration
Stocked, labeled and inventoried medication to keep accurate records
Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications
Resolved non-routine issues like third party billing, computer system and customer service issues
Counted and labeled prescriptions with correct item and quantity
Reviewed and verified customer information and insurance provider information
Maintained proper drug storage procedures, registries, and records for controlled drugs
Supervised four pharmacy technicians and coordinated day-to-day assignments
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
Resolved non-routine issues like third-party billing, computer system and customer service issues
Answered incoming phone calls and addressed questions from customers and healthcare providers
Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients
Communicated instructions to patients or caregivers
Processed incoming drug orders
Ensured proper entry and processing of patients' prescriptions into internal system
Communicated with prescribers to verify medication dosages, refill authorizations and patient information
Collected co-payments or full payments from customers
Counted, measured, and compounded medications following standard procedures.

Michal And Dan Wasserlauf- Babysitter and Tutor
Bergenfield, United States03/2017 - Current

Assisted children with homework assignments and special projects across different subjects to promote academic success
Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills
Maintained effective schedule balance between rest periods, active play and instruction
Offered positive and nurturing environments to support child social and emotional growth
Played games with young children, limiting TV and mobile device time
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
Worked with children individually and in groups to teach social, communicative and problem-solving skills
Educated students on study tips and exam strategies
Provided one-on-one instruction to student falling behind in Math, Reading, and Social Studies
Used positive reinforcement to help students master challenging material

Paton Law Firm, LLC- College Clerk
Paramus, NJ12/2015 - 06/2017

Worked with elderly clients to understand needs and provide legal service
Typed documents including Living Wills, Powers of Attorney, Wills, and Estate documents
Maintained excellent attendance record, consistently arriving to work on time
Transported documents to customer locations in order for them to sign and notarize
Developed team communications and information
Tidied up office at end of work day

Resume Overview

Companies Worked For:

Walgreens Pharmacy
Michal And Dan Wasserlauf
Paton Law Firm, LLC

School Attended

William Paterson University of New Jersey

Job Titles Held:

Pharmacy Technician
Babysitter and Tutor
College Clerk

Degrees

Bachelor of Arts : Psychology

Pharmacy Technician Resume Example

Resume Score: 80%

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