Positive and personable Customer Service/Pharmaceutical professional bringing five years of experience in fast-paced settings. Efficient multitasker adaptable to addressing customer needs, concerns and queries. Successful track record of building trusting relationships with customers to promote satisfaction and loyalty.
Efficient, well-organized and service-oriented team player focused on surpassing requirements to ensure top notch service and issue resolution. Experienced in managing paperwork, collecting payments, processing claims and resolving issues.
Proven expertise in insurance processing, service and customer needs. Mastered analyzing documentation, corresponding with various professionals and handling both routine and complex issues each day. Effortlessly identifying and resolving concerns while promoting new products, meeting sales objectives and prioritizing customer service.
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