Pharmacy Technician Resume Example Wind River Cares

PHARMACY TECHNICIAN

Summary

Board-certified Pharmacy Technician excited to bring 11 years background in retail pharmacy to growing team. Well versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers.

Skills

Resolving customer issues
Problem-solving skills
Workflow Optimization
Quality assurance and control
FDA compliance

Time management
Customer service
First Aid/CPR
Communications

Experience

Wind River Cares | Riverton , WYPharmacy Technician04/2019 - Current

Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Efficiently processed cash register transactions for new and refilled prescription orders.
Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
Communicated extensively with patients to provide assistance, support and instructions.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Maintained clean and organized pharmacy shelving and work areas.
Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
Ordered out of stock medications to keep inventory well-stocked.
Compiled customer demographic, allergy and medical history background.
Communicated with insurance companies for billing purposes.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Restocked shelves and prepared expired drugs for return.
Prepared requisitions for drugs and supplies as necessary.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Prepared and submitted claims to insurance companies for payment.
Created new customer profiles and updated information in pharmacy computer systems.

Smith's Food and Drug | Riverton, WYPharmacy Technician01/2017 - 06/2019

Supported pharmacist in preparing 450+ prescriptions daily.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Merchandised related products to drive pharmacy department sales.
Communicated extensively with patients to provide assistance, support and instructions.
Maintained clean and organized pharmacy shelving and work areas.
Answered customer questions regarding medication.
Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
Ordered out of stock medications to keep inventory well-stocked.
Compiled customer demographic, allergy and medical history background.
Communicated with insurance companies for billing purposes.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
Dispensed approximately 450 prescriptions daily.
Processed prescription transfer requests from competitors.
Ordered medicines on a daily basis to meet anticipated demand from patients and reduce backorders.
Liaised with other pharmacies to eliminate control issues.

Smith's Food and Drug | Riverton, WYOvernight Stocker08/2018 - 12/2018

Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Assessed floor displays to determine which merchandise required restocking.
Removed product from boxes and placed on shelves according to merchandising guidelines.
Reviewed current planograms and end cap placements to properly merchandise items.
Reset merchandise throughout assigned section to give shelves and racks professional appeal.
Removed outdated and overripe items from stock to eliminate health risks.
Loaded and unloaded delivery trucks or vans per 5 hour shifts to maintain store's inventory.
Secured products when transporting to different areas of store to prevent merchandise damage.
Assisted customers based on currently available product, promotional and policy information.
Picked up all boxes and related trash from sales floor.

Walgreens | Riverton, WYSenior Pharmacy Technician04/2008 - 12/2017

Worked with insurance companies to process claims, resolve problems and obtain payments.
Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Merchandised related products to drive pharmacy department sales.
Established and updated patient profiles, including lists of medications and insurance details.
Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Executed opening and closing duties, including locking and unlocking doors and drawers.
Trained several new technicians to provide excellent customer service which resulted in 50% higher customer satisfaction scores.
Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.

Education and Training

Central Wyoming College | Riverton, WYSome College (No Degree) in Phlebotomy

LICENSED

*State of Wyoming drivers license *State Board of Pharmacy Technician license *certified in phlebotomy *CPR &First Aid certified

Resume Overview

Companies Worked For:

Wind River Cares
Smith's Food and Drug
Walgreens

School Attended

Central Wyoming College

Job Titles Held:

Pharmacy Technician
Overnight Stocker
Senior Pharmacy Technician

Degrees

Some College (No Degree) in Phlebotomy

Pharmacy Technician Resume Example

Resume Score: 80%

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