Pharmacy Order Entry Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency. A year & a half of retail pharmacy experience. Self-starter with some knowledge of Medicaid and Medicare procedures.
Certified Pharmacy Technician, TN
Provided friendly customer service at prescription drop-off and pick-up counters. Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Verified patient data and billing information.Verified accuracy and completeness of information on prescription and refill requests.Maintained proper storage and security conditions for all drugs.Strictly maintained customer and patient confidentiality.Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty & assisted in pharmacists needs during the day for meals, snacks, refreshments, etc. Followed current laws during the process of selling products containing pseudoephedrine.Communicated with all customers and staff in a pleasant and professional manner.Directed operations to increase efficiency and minimize patient wait times.Consistently upheld proper pharmacy and general safety procedures and standards. Confirmed that all patient information was removed from prescriptions returned to stock & all paperwork shredded. Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.Appropriately resolved customer issues, complaints and questions. Assisted in over-the-counter procedures & zoning. Notified appropriate manager when items were low in stock & needed to be ordered. Pulled items needed on sales floor from the back room to put out. Helped put out OTC items from new pallets & separated overstock that needed to be put in back room. Managed pharmacy inventory through proper medication ordering & returns.
Coursework in Pharmacy Technology.
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