A Health care professional of 6 years that has gained a great amount of experience working with members regarding medications via phone, computer, as well as automation. Always practices a high quality of professionalism and confidentiality. Looking to offer my skills and knowledge already gained as well as gain more within pharmacy.
NMBOP # PT00007074
PTCB # 550107010190179
NAVIGATION BETWEEN 4 PHARMACY SOFTWARES
EXCEPTIONAL CUSTOMER SERVICE SKILLS
ABLE TO CALIBRATE, MAINTENANCE, DISPENSE FROM AUTOMATION UNITS THAT INCLUDE PARATA, PARATA MINI, KALISH AND BAKER CELLS
PROVIDE ASSISTANCE WITH INVENTORY CHECKS
ABLE TO DIFUSE ESCALATED SITUATION PROFESSIONALLY
10/2015 to 01/2017
Pharmacy Resource Center Pharmacy TechnicianPrime Therapeutics － Albuquerque, NM
I have 6 years' experience being a pharmacy technician with specialized experience with knowledge of pharmaceutical rules, procedures, maintenance of cells, repackaging from small to bulk items.
Skill operation of a variety of different weight measures and use of pharmacy equipment.
Ability to perform pharmaceutical calculations related to drug quantities and dosages effectively.
Extremely confident in mathematical skills.
More recently, gained 2 years' experience with the ability to assist our members utilizing 4 healthcare systems via computer and phone with great customer service which includes but not limited to contacting members physicians for approvals, prior authorizations, filling and refilling medications, clarification as well as updating patient profiles as needed to ensure our members receive their medications in a timely manner.
Able to type 40 wpm, punctual, dependable, takes initiative as well as pride in my work.
Also handled payments via phone/computer.
Follow policies and procedures with escalated situations and am able to resolve in professional, and courteous manner.
Stays in compliance with all SOP's, along with promoting our pharmacy's services.