pharmacy onboarding specialist resume example with 14 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in Pharmacy Operations and program management.

  • Employee Relations
  • Termination Documentation
  • Employment Recordkeeping
  • Employee Hiring
  • Recruitment Management
  • Report Preparation
  • Applicant Qualification
  • New Hire Onboarding
  • Industry-Specific HR Regulations
  • Human Resources Management Systems
  • Equal Employment Opportunity (EEO)
  • Networking and Partnership Development
  • Candidate Searching
  • In-Person and Telephone Interviewing
  • Employment Data Tracking
  • Employee Orientation
  • Performance Appraisal
  • Personnel Management
  • Project Management
12/2018 to Current Pharmacy Onboarding Specialist Apex Systems | Carrollton, TX,
  • Serve as the on-site coordinator for talent, onboarding, and engagement
  • Arrange pre-employment screening, scheduling orientation and ensure all pre-hire paperwork has been completed
  • Reviews all pre-employment screening results
  • Oversee the day-to-day workflow of technicians in the fulfillment area
  • Partner with centralized talent acquisition to support hiring needs
  • Ensure all postings have been submitted to talent acquisition in a timely manner
  • Assist with the coordination of interviews with hiring managers to ensure a positive candidate experience
  • Support and mentor employees throughout onboarding by establishing a 30,60-, and 90-day check in
  • Coach and evaluate new hire’s progress including skills assessment and action planning for poor performers
  • Manage quality level of fulfillment prescription processing
  • Oversee inventory specialist roles and responsibilities
  • Ensure proper records are kept for regulatory and compliance.
12/2017 to 12/2018 Onboarding Coordinator Novant Health | Mint Hill, NC,
  • Provided onboarding and coaching to new hires to help each feel comfortable in job positions and prepared to handle various responsibilities.
  • Oversaw new employee hiring and onboarding procedures, developing guidelines, designing standard interviews and participating in selection and training of new hires.
  • Supported onboarding of new employees by hosting orientation sessions.
  • Worked with teammates to create human resources departmental strategies and team goals.
  • Maintained applicant profiles and information in applicant tracking system.
  • Communicated with applicants to maintain engagement during recruiting.
  • Assessed new hires for compliance with company, state and federal requirements.
  • Assisted with pre-screening interviews and presenting candidate recommendations to management.
  • Organized and maintained confidential records for office employee files, health records and protected information.
  • Fostered collaborative culture when offering engaging training and cross training.
12/2007 to 12/2016 Pharmacy Purchasing Technician OnePoint Patient Care | City, STATE,
  • Accountable to recruit, hire and manage technicians to ensure adequate department coverage
  • Responsible for ensuring operation of business is conducted efficiently and accurately while maintaining a high level of customer service
  • Maintain actual salary costs for staff, process payroll and manage overtime to stay within annual salary budget
  • Manage performance metrics, deliver disciplinary action in a timely manner and conduct performance reviews annually
  • Coach and train staff to engage the continuous improvement tools, including visual management boards
  • Manage and schedule purchasing department staff to ensure adequate coverage at all times, using all available resources
  • Respond to unanticipated, unplanned changes in staffing and scheduling during and after business hours to avoid and/or minimize interruption in daily operation
  • Evaluate workflow processes and implement changes as necessary to meet deadlines for delivery and report to leadership any discrepancies
  • Collaborate with other key leaders to keep work flowing smoothly and efficiently
  • Develop training documents and programs for department and update as needed
  • Lead by example in all areas of role to support non-negotiable attributes: attitude, dependability, commitment, productivity, efficiency and upholding P&P
  • Assist in the attainment of margin targets and inventory turns
  • Examine reimbursement rates and purchase products to maximize profitability
  • Serve as control point for all NDC changes to minimize the number of products on the shelf for any particular drug
  • Establish procedures for items to be returned to stock and manage the returns being utilized timely
  • Manage brand purchases in advance of price increases to maximize margin
  • Manage projections and purchases from warehouse
  • Manage brand purchases in advance of generic events to minimize inventory impact
  • Monitor purchasing level of
  • MHA contracted drugs and make adjustments when appropriate to maximize rebates
  • Manage and oversee all aspects of purchasing system
  • Participate in all quarterly inventory processes
  • Oversee and manage accurate physical inventories as needed
Education and Training
Expected in Associate of Arts | Health Care Management Florida Institute of Technology, Melbourne, FL GPA:
Expected in Bachelor of Science | Health Administration University of West Florida, Pensacola, FL GPA:

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Resume Overview

School Attended

  • Florida Institute of Technology
  • University of West Florida

Job Titles Held:

  • Pharmacy Onboarding Specialist
  • Onboarding Coordinator
  • Pharmacy Purchasing Technician


  • Associate of Arts
  • Bachelor of Science

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