Lead and direct retail pharmacy operations to protect patients and meet operational targets. Proficient in managing support staff, overseeing inventories and working with patients to provide top-notch support. Well-organized, efficient and diligent about preventing errors.
Multi-faceted Pharmacy Intern offering well-developed skills in pharmacy operations, prescription fulfillment and customer service. Pursuing degree in pharmacy and on track to graduate in June 2021.
Enthusiastic Pharmacy Intern with success in promoting positive patient experiences through compassion, quality care and clinical support. Desiring internship role in industrial pharmacy to continue building upon academic training.
Detail-oriented pharmacy student seeking to secure rewarding industrial pharmacy internship. Well-versed in fundamentals of drug inventory management and customer and patient records administration.
Skills
Log book updates
Data transcription
Error verification
Data input
Data reporting
Data processing
Excellent data entry abilities
Data entry accuracy
Narcotics inventory management
Regulatory requirements
Electronic prescription review
Automated medication dispensing
Safety and compliance
Pharmaceutical needs
Filling prescription orders
Policies and procedures
Preparing bulk medications
Point of sale systems proficiency
Proper labeling procedures
Ordering and stocking medications
Verifying orders
Stocking shelves
Problem solving
Insurance billing
Drug inventory control
Pharmacy operations
Aseptic techniques
Detail-oriented
Experience
Pharmacist Intern | 08/2018 to 05/2019Duane Reade - New York, NY
Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
Analyzed prescribing trends to monitor patient compliance and prevent excessive usage.
Trained individuals in how to use devices to promote optimal medical support.
Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
Communicated with patients with compassion while keeping medical information private.
Answered customer questions regarding refills, insurance troubleshooting and status updates on prescriptions.
Notified senior staff about safety concerns such as unsafe practices.
Checked the pharmacy area regularly to ensure it was kept neat, clean and free of debris.
Solicited medical history information from patients to provide the best and most effective medical advice.
Cleaned and sanitized both counting trays and counters after medication preparation.
Used pharmacy software to verify prescription and insurance information.
Worked with experienced pharmacists to train on proper procedures.
Entered updated patient details into pharmacy database.
Counseled type 2 diabetes patients on medication therapy, nutritional foods and exercise.
Submitted orders to insurance companies and processed payments for remaining balances.
Kept work areas neat and clean.
Provided blood pressure and blood glucose tests to patients.
Pharmacy Technician | 08/2015 to 07/2016Walgreen's - Tampa, FL
Helped train new technicians to provide excellent customer service .
Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
Verified and filled over 300 prescriptions per day in busy retail pharmacy setting.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Merchandised related products to drive pharmacy department sales.
Researched customer health insurance plans to provide prescription authorization and efficient patient care.
Established and updated patient profiles, including lists of medications and insurance details.
Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
Created new customer profiles and updated information in pharmacy computer systems.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Efficiently processed cash register transactions for new and refilled prescription orders.
Prepared requisitions for drugs and supplies as directed by pharmacist.
Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
Ordered medicines daily to ensure compliance with demands and needs.
Liaised with other pharmacies to eliminate insurance and adherence issues.
Ensured accuracy in medication administration by carefully calculating dosage and preparing prescription labels.
Ordered medicines on a daily basis to meet anticipated demand from patients and reduce backorders.
Assisted staff members with drug inventory, purchasing, and receiving.
Verified insurance benefits to refill medications and upheld fantastic customer service standards.
Maintained lines of communication with patients, providing instructions and general support.
Data Entry Specialist | 07/2008 to 08/2015Chris's Plumbing Service - Riverview, FL
Transferred completed work to office manager for review and approval.
Completed accurate and efficient data entry and database updates to support facility operations.
Identified and corrected data entry errors to prevent duplication across systems.
Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.
Executed data verification to ensure expedient error detection.
Maintained quality levels above prescribed minimums to support team productivity and efficiency.
Resolved garbled or indecipherable messages.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Verified and logged deadlines in response to daily inquiries and requests.
Compiled data from source documents prior to data entry.
Sorted source documents and organized to befiled.
Verified and updated account information in company computer system.
Identified errors in data entry and related issues by mentioning to supervisors for resolution.
Communicated with coworkers regarding deadlines and project milestones.
Identified, corrected and reported data entry errors.
Monitored updates to company databases and corrected any identified errors.
Education and Training
Hillsborough Community College - - Tampa,FL | | Associate of Arts12/2012
University of South Florida - - Tampa,FL | | Bachelor of ArtsBiochemistry, 06/2014
Touro College - - New York,NY | | PharmD.Pharmacy, Expected in 06/2021
Activities and Honors
Member of American Pharmacist Association (APhA)
Former Secretary of Touro COP APhA, August 2017-August 2018
Former Class Representative for Student Government, August 2017-August 2018
Member of Touro COP Industrial Pharmacist Organization (IphO)
Member of Touro COP NY Society of Health-System Pharmacists (NYSHP)
Former member of Touro COP College of Psychiatric and Neurologic Pharmacists (CPNP), August 2017-May 2018
Hillsborough Community College - Tampa , FL | Associate of Arts University of South Florida - Tampa , FL | Bachelor of Arts Touro College - New York , NY | PharmD.
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