Jessica Claire
, , 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
Hardworking and reliable employee, with proven relationship-building and time management skills in fast-paced environments. Successful at handling the job with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Skills
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Experience
09/2020 to 05/2022
Pharmaceutical Manufacturing Room Lead Vacasa – Ludington, MI,
- Adhered to safety procedures and protocols when using equipment and moving hazardous chemicals to prevent mishaps and accidents.
- Tested product samples for specific gravity, chemical characteristics, pH levels, concentrations and viscosities.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Checked work areas to detect leaks and equipment malfunctions to promote safe operating conditions.
- Observed gauges, recording instruments and flowmeters to maintain specified conditions.
- Added neutralizing agents to products and pumped products through filters to remove impurities.
- Assessed production schedules, drawings and materials to better understand job specifics before project start.
- Identified issues promptly and notified area management, Quality Assurance, and Techincal Services immediately regarding potential project delays.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
01/2019 to 06/2020
Manager Cree Inc. – Marcy, NY,
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
- Delivered level of service to customers in effort to build upon relationships for future clients.
- Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
11/2012 to 12/2018
Waitress, Bartender, Hostess Casa Brava – City, STATE,
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Stayed attentive to server availability and table turnover to seat guests quickly.
- Balanced daily registers and generated sales reports for management.
- Ordered inventory to meet expected demand with adequate stock.
08/2017 to 08/2018
Production Assembler Cook Medical – City, STATE,
- Quality checked components to determine conformance to specifications.
- Assembled complex components after careful review of project specifications and directions.
- Worked at fast and steady pace to meet production goals.
- Kept workstation organized and orderly, making sure production parts, tools, test equipment and documentation were properly stored and maintained.
- Used hand and power tools to assemble products.
- Kept eye on material levels, counted supplies and restocked components to maintain production.
- Read tape measures, drawings, diagrams and specifications for correct assembly.
- Completed daily logs and submitted reports on production activities.
- Accurately completed medical device history records, documenting assembly of high-quality medical devices.
- Maintained records and documents of daily production and dispatched goods.
Education and Training
Expected in 12/2010
High School Diploma:
Bedford North Lawrence - Bedford, IN,
Bedford North Lawrence - Bedford, IN,
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School Attended
- Bedford North Lawrence
Job Titles Held:
- Pharmaceutical Manufacturing Room Lead
- Manager
- Waitress, Bartender, Hostess
- Production Assembler
Degrees
- High School Diploma
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