Dedicated Sales and Marketing Professional with over twenty years of practical experience in telecommunications, technology, consumer driven health care/insurance products, major appliance goods, advertising, and wireless communications. Worked with small, mid, large, and national accounts in both consumer sales and business to business sales. Initiated and developed major accounts for employers and continually reached or exceeded sales quotas through telemarketing, referrals, direct mail and special events, with heavy emphasis on "cold calling". Highly organized with clear communication skills, excellent follow through and strong time-management skills.
UnitedHealth Group (PacifiCare Health Systems), Cypress, CA 6/03 -9/06 Individual Products Sales Representative/Broker Support Representative Developed knowledge of full range of company products to individuals and insurance broker/agents.
Sales and marketing of individual products to consumers in California, Arizona, Nevada, Colorado, Texas, Oregon, and Oklahoma.
Highly organized, with clear communication and excellent follow-through.
Strong time-management skills.
Ranked as #2 Individual Sales Representative for 2004 at 130% to Goal.
Exceeded corporate goals in 2005 by 145%.
Maintained excellent oral and written communication skills.
Provided excellent customer service and problem-solving skills.
Increased sales to promote Pacificare's individual plan HMO and PPO products to achieve company goals and quotas.
Product Presentations and developed relationships with key decision makers.
Successfully sourced, negotiated pricing, developed/completed RFP's, and launched campaigns targeting specific company products.
Identified and analyzed market opportunities Territory management, goals, and needs assessments to achieve deadlines, and increased revenues for individual businesses.
Strong attention to detail and ability to work independently.
Managed, developed, marketed, and launched programs to key decision makers.
Self motivated with a reputation for dependability and integrity.
ADDITIONAL RELEVANT EXPERIENCE Wireless Companies: Southwestern Bell Mobile Systems - Overland Park, KS Pactel Cellular Telephone Company - Irvine, CA Los Angeles Cellular Telephone Company - Los Angeles, CA Telecom Companies: GTE Directories Sales Corporation/Verizon - Overland Park, KS & Los Alamitos, CA.
Pharmaceutical Account Executive08/2011 to 11/2014Company NameCity, State
Meet and exceed monthly sales quota objectives by acquiring and retaining the accounts of small to mid-sized businesses in the healthcare and pharmaceutical sector.
Generate new business in assigned territories through prospecting, cold calling, networking, generating leads and referrals.
Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of Verizon Wireless products and services.
Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories.
Negotiate and close deals.
Customer retention and growth.
Consult with Healthcare organizations regarding their wireless and technology needs and discuss solutions that improve efficiencies within their organization.
YTD 2013 120%.
Awards Include: Multiple M2M awards in 2013.
Western Regional Account Manager07/2009 to 08/2010Company NameCity, State
Responsible for growth and development of company outsource services of Medical records retrieval and release of Information solutions to insurance agents/brokers and Healthcare Providers/HIM Departments nationwide.
Maintained marketing, sales, and servicing effort to secure, transition, and retain accounts or sites with medical facilities nationwide.
Prepared and presented proposals.
Designed and recommended sales programs and set short and long term sales strategies.
Doubled revenue in one quarter.
Major Accounts - Account Manager04/2007 to 03/2009Company NameCity, State
Provided sales account management in the major accounts segment for nation's largest telecommunications company.
Assisted customers in solution design to support customers specific business applications and provided business problem solution development and execution.
Managed territory of 3.5 mill in revenue and increase revenues to meet company objectives.
Maintained revenue stream for over 250 accounts.
Assisted with billing and administrative issues.
Full solution and consultative selling.
Developed strategies for cost savings for businesses and overall revenue growth and retention.
Led account team members in overall solutions and maintenance of business customers.
Exceeded Customer Satisfaction scores and ratings.
Assisted with account escalations.
Completed follow through on data and voice solutions for accounts.
Equipment sales included Avaya, Cisco, Nortel, and Shoretel.
Knowledge of data and voice products, including MPLS, VoIP, T1s, etc.
B.A. Degree: Journalism, Public Relations Health ScienceJournalism, Public Relations Health Science
Holden International Sales Training The New BASE for Sales Excellence Course Psychology of Sales Call Reluctance Course - "Earning What You're Worth" Quality Training Workshop Professional Selling Skills Course PeopleSoft and Salesforce CRM
Life and Disability Agent License, State of California 1988 - Present Life/Disability Agent Licenses: AZ, CO, NV, TX, OK, and OR. 2003 - Present California State University, Long Beach, Alumni Association Public Relations Student Society of America (PRSSA), CSULB Kappa Sigma Fraternity "Starduster", CSULB
LICENSURES/ORGANIZATIONS Life and Disability Agent License, State of California 1988 - Present Life/Disability Agent Licenses: AZ, CO, NV, TX, OK, and OR. 2003 - Present California State University, Long Beach, Alumni Association Public Relations Student Society of America (PRSSA), CSULB Kappa Sigma Fraternity "Starduster", CSULB
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Job Titles Held:
Pharmaceutical Account Executive
Western Regional Account Manager
Major Accounts - Account Manager
B.A. Degree : Journalism, Public Relations Health Science Holden International Sales Training The New BASE for Sales Excellence Course Psychology of Sales Call Reluctance Course - "Earning What You're Worth" Quality Training Workshop Professional Selling Skills Course PeopleSoft and Salesforce CRM
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