- , , 100 Montgomery St. 10th Floor
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Hardworking and reliable Dog Groomer with strong ability to be open to new techniques. Highly organized, proactive and punctual with team-oriented mentality.
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Petco – Charleston, SC,
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Observed animals and conducted examinations to identify signs of injury, illness or disease.
- Identified animal health concerns and discussed problems with owners.
- Collected and documented animal information such as weight, size, physical condition and food intake.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Communicated patiently and clearly with customers to understand desired pet services and specific preferred styles.
- Consulted with owners and made recommendations on individual grooming needs of pets.
- Groomed pets thoroughly, including bathing, brushing, nail filing and clipping, ear cleaning and gland expression and expertly used and cared for shears, clippers and other tools.
- Delivered excellent service to pet owners to drive repeat business.
- Answered salon phones, made appointments, interacted with veterinarians and technicians and collaborated with team to help salon management build successful operation.
- Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
- Supported animal health by keeping all areas clean, neat and properly sanitized.
Petco – Chaska, MN,
Six week apprenticeship at a Midlothian Petco Grooming Academy.
Academy Instructor (Whitney Marks)
Week One
- Assessed bathing, drying, and other prep work skills. (Hands on)
- Learning about Shaving and Basic Scissor Work. (Hands on)
- Researched Clippers, Blades, and Anatomy of a Shear. (Online Lessons)
Week Two
- Learning how to scissor all parts of pet: Legs, Tails, Faces, Feet, and Body. (Hands on)
- Putting it all together by being taught and coached through entire haircut process. (Hands on)
- Researched Anatomy, Breed Standards, and Angulation.
- Study: The New Complete Dog Book (AKC) and complete The AKC Breed Test. (Online Lessons)
- Study: Notes from the Grooming Table and complete Notes from the Grooming Table Test. (Online Lessons)
Weeks 3,4, and 5
- Continued to use all prior training and resources with the guidance of Whitney Marks to prepare for the Three-Breed Technical Test. (Hands on)
- Completed multiple grooms daily. (Hands on)
- Learned how to consult with clients about desired cuts and needs for individual pets. (Hands on)
Week Six
- Completed The Three-Breed Technical Test (Hands on)
- Poodle Technical (93%)
- Terrier Group Technical (97%)
- Sporting Group Technical (96%)
- Completed Pet Stylist Apprentice Certification Final Test. (92%)
Petco – East Elmhurst, NY,
Four Week JRPS Training
(Erinn Loren can be contacted at 757-619-1926 or on instagram @erinns_doggos) was the Mentor and Salon Leader for Petco Grooming in Williamsburg. Now is the Owner of Doggo Den, LLC.
Week One (Observed by Mentor)
- Completed all 7 Modules in workbook as well as online training.
1: 7 point pet care check
2: Partner and pet safety
3: Dog Behavior
4: Skin and Coat
5: Prepping Process
6: Bathing and Drying
7: Fleas, ticks, and parasites
- Hands on with 5 dogs while observing 7PPCC and Check out process.
- Observed and practiced answering phones and scheduling pets.
- Observed prepping process.
- Observed and Practiced bathing and drying.
Week 2 (Observed by Mentor)
- Hands on with 10 dogs
- Practiced proper check-in and check out.
- Practiced and observed proper nail trimming, ear cleaning, brushing, clipping pads, and sanitary area with different types of dogs.
- Practiced proper safety and handling techniques : Groomers Helper, Restraints, lifting, and bending.
- Practiced proper bathing and drying techniques with different skin and coat types. Learned correct tools and products to use for each coat type. Learned correct dilution ratios for concentrated shampoo and conditioners.
Week Three (Without observation of Mentor)
- Hands on with 15 dogs scheduled under my name.
- Practiced check-in and check out process.
- Practiced proper nail trimming, nail buffing, ear cleaning.
- Practiced proper safety and handling techniques.
- Practiced proper bathing and drying on smooth, long, curly, shedding, oily, and dry coats and skin.
Week Four (Without observation of Mentor)
- Hands on with 20 dogs scheduled under my name.
- Completed check-in and check out process.
- Completed nail trimming, nail buffing, ear cleaning, brushing.
- Utilize proper safety and handling techniques.
- Complete proper bathing and drying techniques.
Learned importance of proper diet and at home Pet Parent care. Continued being a Junior Pet Stylist after the Four Week Training.
JRPS are used as bathers until a spot is open for The Grooming Academy.
New Kent High School - New Kent, VA
- 3.8 GPA
- @mam_grooms
- https://drive.google.com/file/d/1cFEvUrkqZBuNYwz68ia_5DABs1I8VAqL/view?usp=sharing
- https://drive.google.com/file/d/1IrPn9nsiIDcrPJQDevWSKQuQ4lZntWTK/view?usp=sharing
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