Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Hardworking and motivated 3rd Manager with 9 years of experience and record of success in In-N-Out Burger. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with front-line employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

  • Exercise physiology
  • Personal training techniques
  • Strength and conditioning
  • Nutrition and weight loss management
  • Issue and conflict resolution
  • Contract development and management
  • Staff development
  • Project management
  • Capital improvement planning
  • Reliable and trustworthy
  • Basic math
  • Friendly, positive attitude
  • Data management
  • Controls management
  • Painting abilities
  • Building maintenance
  • Lifts 350 pounds
  • Cleaning and sanitizing
  • Landscaping and groundskeeping
  • Customer service
  • Fluent in Spanish
  • Team building
03/2019 to Current Personal Trainer Subsidium, Inc | Washington, DC,
  • Informed clients through effective presentations regarding healthcare and benefits of services.
  • Communicated with clients to determine goals and performed client assessments.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Trained clients effectively and built dynamic customer relationships, which cut learning time in half.
  • Developed orthopedic exercise rehabilitation training plans to help clients safely transition to pre-injury fitness programs and reduce re-injury.
  • Arranged motivational exercise programs to promote healthy lifestyle choices.
  • Supplied clients with list of exercises and activities.
  • Created individual workout routines based on member fitness level.
  • Provided clients with educational information, including materials on preventative care, nutrition, body mechanics, fitness, stress management and ergonomics.
  • Created fitness routines to motivate clients to remain in wellness programs.
04/2011 to Current 3rd Manager Bombardier | Chicago, IL,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Facilitated month-end journal entries, account reconciliation and invoicing using Excel.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Recruited and hired qualified candidates to fill open positions.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
01/2009 to 08/2011 Building Maintenance Technician Zenun Property Management | City, STATE,
  • Painted walls, ceilings, trim and doors and replaced fixtures to update building appearance.
  • Completed maintenance tasks to keep electrical, plumbing and HVAC systems operating at peak performance.
  • Troubleshot and diagnosed building equipment and systems to find root causes.
  • Responded to emergency issues quickly to maintain personal property operations.
  • Performed repairs on refrigeration, electrical, and air conditioning equipment to maintain optimal production levels.
  • Used hand and power tools safely to complete maintenance and upkeep repair projects.
  • Inspected and maintained facilities to maximize cleanliness and support upkeep targets.
  • Inspected alarm systems and ceiling monitors to comply with fire, carbon monoxide and other safety levels.
  • Resolved personal home issues through implementation of troubleshooting techniques.
  • Notified management about necessary repairs or professional service needs for building operating systems.
  • Requisitioned supplies and equipment for cleaning and maintenance functions.
Education and Training
Expected in 06/2010 High School Diploma | Arroyo High School, El Monte, CA GPA:
Expected in 10/2019 Emergency Medical Training | Emergency Medical Technician California Institute Of Emergency Medical Training, Long Beach, CA, GPA:

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School Attended

  • Arroyo High School
  • California Institute Of Emergency Medical Training

Job Titles Held:

  • Personal Trainer
  • 3rd Manager
  • Building Maintenance Technician


  • High School Diploma
  • Emergency Medical Training

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