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personal trainer resume example with 12 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Organized and innovative professional with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various tasks and offering support across teams. Responsible, punctual and productive dedicated professional with proven track record of providing exceptional customer service in working environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Skills
  • Proficient in Microsoft Office, QuickBooks, Google applications.
  • Team building, leadership and supervision.
  • Employee training and development.
  • Customer service excellence.
  • Marketing and Advertising.
  • Organization, prioritizing and multi-tasking.
Work History
04/2022 to Current Personal Trainer Performance Optimal Health | Naples, FL,
  • Recruited new participants each month with expertise in relationship-building and personal training.
  • Increased membership enrollment by using innovative sales and promotional techniques.
  • Developed, planned and managed monthly programs for clientele for both online coaching and personal training based on each individuals performance ability.
  • Encouraged clients throughout each session to build confidence and strength by listening to clients needs and adding in any variations of exercise that they find most enjoyable.
  • Explained exercise modifications and contraindicated movements to participants with medical conditions and/or history of injury.
05/2017 to 03/2022 Marketing Assistant Oxford University Press, Inc. | Sunderland, MA,
  • Used various software (Quickbooks, Microsoft and Google Drive) to prepare various correspondence, reports, proposals, and other written material.
  • Reviewed all landscape plans, and created title blocks, plant keys, and PowerPoints for all projects. Used ProLandscape software to design all potential and ongoing projects.
  • Assisted with marketing activities (web copy, ads, and marketing folders).
  • Managed and created engaging content for all social media accounts.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Supervised and delegated tasks to assigned team.
  • Handled customer complaints with empathy and composure.
  • Processed ranges of documentation and entered information into databases.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Kept organized tracking documents detailing assignments, in-progress work and completed project milestones.
01/2018 to 12/2019 Waitress Cache Creek Casino Resort | Brooks, CA,
  • Handled and provided insight for postings of social media accounts.
  • Trained staff members on use of POS system.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Ensured that all guests received required attention
  • Solicited customer feedback and acted upon it to guarantee satisfaction
01/2011 to 01/2018 Waitress Cache Creek Casino Resort | Brooks, CA,
  • Ability to multitask in a busy and fast paced work environment by using time management skills.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Remained calm and poised when dealing with difficult customers or during busy shifts
  • Greeted customers in person and through phone orders with proper communication skills.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Delivered excellent customer satisfaction and service.
Education
Expected in 01/2017 to to Bachelor of Science | Marketing Saint Joseph’s College, Patchogue, NY, GPA:

GPA: 3.7

  • Dean's List
Certifications
  • NASM CPT - Certified Personal Trainer
  • First Aid/CPR Certified

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Resume Overview

School Attended

  • Saint Joseph’s College

Job Titles Held:

  • Personal Trainer
  • Marketing Assistant
  • Waitress
  • Waitress

Degrees

  • Bachelor of Science

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