LiveCareer-Resume

personal home attendant resume example with 19+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Seeking position at Oscar Health as Program Manager in Pharmacy Operations. Highly organized and knowledgeable about healthcare processes and administrative requirements. Pursued opportunity to learn, be a team player and enhance support. Offering wealth of experience in interacting with office staff and patients, telephone triage, and communication conducted in a professional, empathetic, and nonjudgmental manner. Keep medical office operations smooth and efficient by organizing files, scheduling appointments, insurance compliance and assisting patients. Excellent record keeping, keen attention to detail, and prioritize office tasks. Prompt and efficient communication with supervisors and colleagues. Thrive in fast paced environments and challenges. Hardworking, educated and willing to go extra mile to complete any task.

Highly skilled and enthusiastic professional with experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Astute professional highly skilled in medical operations and improving performance metrics. Talented individual offering fluency in two languages. Qualified medical management. Medical Assistant and Assistant Manager and outstanding performer in patient communication and leadership within a fast paced medical surgical office. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of health care. Recognized for inspiring management, team members to excel and encouraging creative work environments. Knowledge of medical terminology and pharmaceuticals. Looking to bring further success to Oscar Health by leveraging personal skill set and proactive demeanor.

Skills
  • Medical office administration
  • Medical Records Management
  • Confidentiality adherence
  • Regulatory compliance
  • Charting and clinical documentation
  • Medical insurance authorization and billing
  • Quality Assurance
  • People Management
  • Organizational Skills
  • Health insurance plan knowledge
  • Medical terminology
  • Conversational Croatian
Work History
06/2006 to 12/2018 Personal Home Attendant Landmark Health | Taylor, MI,
  • Provided exceptional client support
  • Performed comfort care
  • Endotracheal tube care
  • Ventilator care and maintenance
  • Liasion with medical team and client
  • Emotional support
  • Managed and administered medications
  • Nebulizer treatments
  • Postural drainage and chest percussion
06/2015 to 12/2017 Medical Receptionist/Medical Assistant Caroline Konnoth Physical Therapy | City, STATE,
  • Managed master calendar and scheduled appointments for provider based on optimal patient loads and clinician availability
  • Managed front desk operations and insurance claims
  • Maintained current and accurate medical records for over 100 patients
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company
  • Completed skilled administrative work to support all office staff and operational requirements
  • Responded to correspondence from insurance companies to verify patient's coverage
09/2007 to 06/2013 Parent Teacher Association Volunteer Flushing Manor School P.S. 184 | City, STATE,

Parent Teacher Association Volunteer

01/1997 to 12/2003 Medical Assistant/Medical Office Manager Assistant Long Island Surgical Specialists | City, STATE,
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to personnel
  • Prepared patients for medical exams, suture removal, dressing changes, in office procedures and outpatient testing and pre-op for surgeries
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating medical equipment and apparatus
  • Communicated patient intake to physicians including vital signs and medical history
  • Assisted with pre-authorization and medical billing
  • Performed clerical duties, such as word processing, data entry, telephone triage, filing, submitting prescriptions and refills
  • Implemented care and efficiency improvements to support and enhance office operations
  • Conducted preliminary evaluations, history, vital signs and documented results with accuracy
  • Tracked clients on medications and scheduled diagnostic testing
  • Participated in Continuous Quality Improvement by attending training, education and meetings
  • Compiled necessary documents for surgical billing packages
  • Maintained detailed records of test results by entering data and patient information into computer
  • Submitted prescriptions to pharmacy via phone, fax or web
  • Taught patients about medications, procedures and care plan instructions
  • Managed over 50 client and physician calls per day
  • Assisted physicians in very busy practice with patient care
Education
Expected in 01/2004 Bachelor of Science | Nursing Molloy College, Rockville Centre, NY GPA:
  • Graduated cum laude
  • Sigma Theta Tau International Honor Society of Nursing
Expected in 1997 Associate of Science | Biology Nassau Community College, Garden City, NY GPA:
  • Graduated summa cum laude
Expected in Some College | Biology Fordham University Lincoln Center, New York, NY, GPA:
Certifications
  • CPR: American Heart Association-Professional Rescuer in Basic Life Support
  • Mental Health First Aid USA
  • Child Abuse

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Resume Overview

School Attended

  • Molloy College
  • Nassau Community College
  • Fordham University Lincoln Center

Job Titles Held:

  • Personal Home Attendant
  • Medical Receptionist/Medical Assistant
  • Parent Teacher Association Volunteer
  • Medical Assistant/Medical Office Manager Assistant

Degrees

  • Bachelor of Science
  • Associate of Science
  • Some College

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