personal home attendant resume example with 19+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Highly organized and knowledgeable about healthcare processes and administrative requirements. Friendly and professional offering excellent skills in patient relations and office management. Organized and accurate in managing office flow. Pursued opportunity to learn, be a team player and enhance support. Offering wealth of experience in interacting with office staff and patients, telephone triage, and communication conducted in a professional, empathetic, and nonjudgmental manner. Keep medical office operations smooth and efficient by organizing files, scheduling appointments and assisting patients. Excellent record keeping and attention to detail. Prompt and efficient communication with supervisors and colleagues. Hardworking, educated and willing to go extra mile to complete any task.

  • Medical office administration
  • Medical Records Management
  • New York City resident
  • Confidentiality adherence
  • Regulatory compliance
  • Taking and recording vital signs
  • Patient-focused care
  • Charting and clinical documentation
  • Telephone etiquette
  • Conversational Croatian
  • Front desk operations
Work History
Personal Home Attendant, 06/2006 to 12/2018
Landmark HealthMs, MS,

Provided comfort care, endotracheal tube care,ventilator care, feeding and emotional support for a quadriplegic woman. Administered medications and nebulizer treatments.

Medical Receptionist/Medical Assistant, 06/2015 to 12/2017
Caroline Konnoth Physical TherapyCity, STATE,
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability using desktop calendar software
  • Completed skilled administrative work to support all office staff and operational requirements
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy
  • Kept waiting room neat and organized at all times overseeing cleanliness and comfort of waiting area
  • Carefully transcribed phone messages and relayed to personnel
  • Checked patient data, insurance, demographic and health history to ensure all information was current
  • Kept detailed records of office inventories and placed orders as needed
  • Collaborated with staff to prepare and set up rooms with adequate supplies and equipment
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files
Parent Teacher Association Volunteer, 09/2007 to 06/2013
Flushing Manor School P.S. 184City, STATE,
  • Supported student learning objectives through fundraisers and grants
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons
  • Organized school events and functions for students and families
  • Organized and guided activities for students
  • Attended weekly meetings held by the NYC Board of Education and communicated with the principal and PTA
Medical Assistant/Medical Office Manager Assistant, 01/1997 to 12/2003
Long Island Surgical SpecialistsCity, STATE,
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to personnel
  • Prepared patients for medical exams, suture removal, dressing changes, in office procedures and outpatient testing and pre-op for surgeries
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating medical equipment and apparatus
  • Conducted monthly and quarterly inventory of supplies
  • Performed clerical duties, such as word processing, data entry, answering phones, filing, submitting prescriptions and refills
  • Implemented care and efficiency improvements to support and enhance office operations
  • Conducted preliminary evaluations, history, vital signs and documented results with accuracy
  • Sanitized, restocked, organized exam rooms and medical equipment
  • Ordered and prepared reagents and supplies
  • Participated in Continuous Quality Improvement by attending training, education and meetings
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
  • Assessed processes and procedures, complying with OSHA and HIPAA regulations
  • Performed patient assessments and contributed to development of interdisciplinary care plans
  • Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills
  • Assisted with collecting and recording data for the study and use of AAA stents
Bachelor of Science: Nursing, Expected in 01/2004
Molloy College - Rockville Centre, NY
Associate of Science: Biology, Expected in
Nassau Community College - Garden City, NY
: Biology, Expected in
Fordham University Lincoln Center - New York, NY,
: Honor Society of Nursing, Expected in 11/2003
Sigma Theta Tau International - ,
  • CPR certified American Heart Association-Current
  • Mental Health First Aid USA
  • Child Abuse Certification
  • NYSDOH COVID-19 Vaccine Training for Vaccinator Certificates February 2021:
  • Background on COVID-19 Vaccines
  • COVID-19 Vaccine Considerations, Patient Screening, Education, and Consent
  • COVID-19 Vaccine Administration, Anaphylaxis, and Post-Vaccination Information
  • COVID-19 Vaccine Shipping, Storage, and Handling

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Resume Overview

School Attended

  • Molloy College
  • Nassau Community College
  • Fordham University Lincoln Center
  • Sigma Theta Tau International

Job Titles Held:

  • Personal Home Attendant
  • Medical Receptionist/Medical Assistant
  • Parent Teacher Association Volunteer
  • Medical Assistant/Medical Office Manager Assistant


  • Bachelor of Science
  • Associate of Science
  • Some College (No Degree)

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