LiveCareer-Resume

personal care worker resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Compassionate Patient Access Specialist well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.

Skills
  • Co-payment collection
  • Patient scheduling
  • Specialist referrals
  • Authorization verification
  • Patient reimbursements
  • Solution implementation
  • Medical terminology expertise
  • Insurance information collection
  • Insurance company knowledgeable
  • Appointment scheduling
  • Payment processing
  • Bookkeeping support
  • Appointment confirmation
  • Notary public
  • Epic Template Builder- making permanent changes to a provider’s or resource’s daily schedule; release blocks to departments, create blocks, edit block rules, create visit types, edit visit types
Experience
Personal Care Worker, 07/2022 - Current
Lhc Group Atlanta, GA,
  • Provided ongoing compassionate patient care for each client.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Assisted with meal planning to meet nutritional plans.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Followed safe lifting and transferring techniques to transport residents.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Patient Access Specialist, Urology/ENT/Audiology , 08/2020 - Current
Jane Pauley Community Health Center Anderson, IN,
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Responded to patient concerns and inquiries professionally and efficiently.
  • Verified demographics and insurance information to register patients in computer system.
  • Called insurance companies and verified patient coverage.
  • Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Assembled registration paperwork and placed identification bands on patient.
  • Processed patient responsibility estimate determined by insurance at pre-registration.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Patient Access Specialist, 01/2020 - 07/2020
Rwj Barnabas Springfield, NJ,
  • Schedules for nuclear stress test echo’s/cardiac rehab.
  • Schedule LHI Patients (Veteran Affairs) /Schedule CCMF Patients (Colorado Department of Corrections) for echo’s.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
  • Responded to patient concerns and inquiries professionally and efficiently.
  • Called insurance companies and verified patient coverage.
  • Recognized by management for providing exceptional customer service.
  • Processed patient responsibility estimate determined by insurance at pre-registration.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
Patient Access Representative, 01/2013 - 01/2020
University Of Colorado Hospital, Transplant & Hepatology Center City, STATE,
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Assembled registration paperwork and placed identification bands on patient.
  • Processed patient responsibility estimate determined by insurance at pre-registration.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Verified demographics and insurance information to register patients in computer system.
  • Epic Template Builder- making permanent changes to a provider’s or resource’s daily schedule; release blocks to departments, create blocks, edit block rules, create visit types, edit visit types
Education and Training
Certificate: , Expected in 05/2012
-
Community College of Denver - Denver, CO
GPA:
Status -
High School Diploma: , Expected in 05/2004
-
West High School - Denver, Co,
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Community College of Denver
  • West High School

Job Titles Held:

  • Personal Care Worker
  • Patient Access Specialist, Urology/ENT/Audiology
  • Patient Access Specialist
  • Patient Access Representative

Degrees

  • Certificate
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: