personal care provider night shift resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Devoted to staying efficient through long hours of work while Performing Great Customer Service. Highly Manageable and Well Versed in Contributing to Success. Well-Rounded Professional Gifted with a Client Rapport that can work closely and easily with people of all personalities. Strong Data and Entry Level Skills. An Innovative and Enthusiastic Professional with a High Level of Years and Expertise.
Skills
Epic Systems Software
Microsoft Office
Registration and Admissions
Multitasking and Prioritization
Insurance Verification
Time Management
Registration Documents
Appointment Scheduler
Medical Terminology
Records Management
Payment Processing
HIPAA Procedures
Strong Problem Solver
Excel Spreadsheets
Billing and Coding
Education and Training
Sanz Medical SchoolWashington, DC, Expected in 05/2006 ā āCertificate of Completion:Medical Billing And Coding - GPA:
Oakton High SchoolVienna, VAExpected in 06/1987 ā āHigh School Diploma: - GPA:
Experience
Good Shepherd Hospice - Administrative Assistant Melville, NY, 05/XXX3 - Current
Organize and maintain records by updating and obtaining both personal and financial information from patients for payments and billing purposes.
Update reference materials with current Health Insurance and third-party payer requirements, guidelines, policies with a list of accepted insurance plans.
Keep patient appointments on schedule by notifying providers of patients arrivals and cancellations.
Checked stock to determine inventory level and placed orders for needed supplies.
Report liabilities and risk management concerns to supervisor for review.
Collaborate with clinical and administrative staff to meet patient needs through insuring patient information is updated and managed properly with medical providers.
Complete assigned tasks daily for completion.
Good Shepherd Hospice - PDW-Participant Direct Worker Port Jefferson Station, NY, 05/XXX2 - 03/XXX3
Provide ongoing daily compassionate patient care for each client.
Observe patients for changes in physical, emotional, mental or behavioral condition and injuries.
Follow care plans and directions to administer medications.
Create a safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Coordinate doctor appointments, exercise, recreation and family visits to maintain schedule.
Help clients with personal needs from exercise to bathing and personal grooming.
Plan and prepare nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Monitor vital signs and medication use, documenting variances and concerning responses.
Work closely with clinical staff to support therapeutic and behavioral plans.
Report concerns to nurse supervisor to promote optimal care.
Pacific Dental Services - Non-Emergency Medical Transportation Provider Carson City, NV, 01/2009 - 01/XXX2
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Improved operations by working with team members and customers to find workable solutions.
Exceeded customer satisfaction by finding creative solutions to problems.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Enhanced customer satisfaction by informing passengers about routes and payment options, scheduling and vehicle regulations.
Stayed up-to-date on necessary state licensing for equipment operation and performed regular maintenance to meet regulations.
Washington Hospital Center - Medical Office Specialist / Unit Clerk City, STATE, 06/1996 - 06/2009
Answered telephone calls, responded to requests for information and routed callers to correct personnel or medical departments.
Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Recorded and practiced patient data in computer system for permanent records while maintaining HIPAA compliance and internal standards to protect individuals.
Reconciled patient charges on daily basis to support accurate medical billing.
Created and maintained accurate and confidential patient files according to regulatory mandates.
Managed front desk within the department, appointment scheduling, billing and administrative tasks to maintain workflow.
Updated patient charts for financial information to promote accurate record keeping and billing.
Transcribed physicians' notes and entered data into electronic chart management software.
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