LiveCareer-Resume

personal care provider resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Hi I’m Jessica Claire I live in West Virginia,I’m 59 years old and very versatile. Don’t let my age fool you,I’m good at Public Relations and I catch on pretty quick. I’m always looking for a way to meet people and hopefully make some changes. I think that I’m pretty unique and special person. I think I could make you happy with my work skills and bring satisfactory to the costumer.. So I hope you consider me for the job.. Thank you Jessica Claire

Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.

Skills
  • Client documentation
  • Community integration
  • First aid and safety
  • Community activities
Experience
09/2014 to 10/2016
Personal Care Provider Aspen Valley Hospital Dillon, CO,
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Provided ongoing compassionate patient care for each client.
  • Laundered clothing and bedding to prevent infection.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
  • Improved resident and staff engagement through group activities.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Assisted with meal planning to meet nutritional plans.
  • Followed care plan and directions to administer medications.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
07/2006 to 07/2008
Front Desk Clerk Concord Hospitality Beaufort, NC,
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Maintained clean and presentable reception area to maintain professional business reputation.
  • Processed payments, issued bills and kept drawers accurate to meet financial targets.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
  • Reviewed account information and individual customer charges to produce correct bills.
  • Welcomed large volume of guests and improved overall customer service.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Made guest and group reservations, processing check-ins and check-outs for customers.
  • Investigated and independently resolved customer complaints to boost satisfaction.
  • Cultivated professional relationships with guests, improving customer retention through coordinated service.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Arranged special accommodations for guests to enhance visitor experiences.
  • Drafted guest invoices and posted charges to individual accounts.
  • Monitored reservations to track incoming parties and special events.
  • Promoted long-term loyalty by delivering professional, knowledgeable support to meet every need.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Created and optimized employee schedules for shift coverage.
  • Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Helped patrons find entertainment and sporting events, making reservations and enhancing customer experience.
04/1996 to 07/1999
Cashier Martin Memorial Health Systems, Inc. Stuart, FL,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered customer questions and provided store information.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
09/1990 to 06/1992
Salad Bar Attendant Jason's Deli Tomball, TX,
  • Followed safety protocols in handling of equipment and food.
  • Prepared salad bar items ahead of rush periods and placed in refrigerator for later use.
  • Replaced aging items with fresh ingredients.
  • Kept bar, guard and floor areas neat, cleaning up spills and wiping down counters.
  • Took precautions to avoid cross-contamination between food items.
  • Restocked plates, utensils and ingredients to keep salad bar fresh for customers.
  • Monitored buffet food quantities and refilled items.
  • Set up buffet and replenished items at salad bar.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Education and Training
Expected in 05/1985
GED:
Matewan High School - Matewan, WV,
GPA:
Expected in
GED:
Southern Wv Community College - Williamson ,
GPA:

I year of college. I was in general studies

Languages
Spanish:
Professional
Negotiated:

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Resume Overview

School Attended

  • Matewan High School
  • Southern Wv Community College

Job Titles Held:

  • Personal Care Provider
  • Front Desk Clerk
  • Cashier
  • Salad Bar Attendant

Degrees

  • GED
  • GED

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*As seen in:As seen in: