Personal Care Aide Resume Example Department Of Human Services

PERSONAL CARE AIDE

Summary

Hardworking and reliable associate with strong ability in problem solving and critical thinking. Offering teamwork, flexibility and adaptability. I am highly organized, proactive and punctual with team-oriented mentality. Personable and reliable Crew Trainer bringing 25 years of experience in food handling and customer service. Proficient in all positions with extensive expertise in employee training and preparation. Proven history of increasing productivity and providing fantastic service. Knowledgeable Team Trainer skilled in stepping into any team role and assisting employees with learning tasks, improving performance and maximizing efficiency. Top-notch planner, organizer and problem-solver. Trainer recognized as organized, driven and effective at using efficient methods of teaching while focusing on the individual needs of each participant.. Motivated to apply education and teamwork abilities to enhance digital x-ray operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in operating systems and spreadsheets with advanced interpersonal abilities.

Skills

Team leadership and supervision
Processing payments
Employee engagement
Cleaning and sanitation

Food safety understanding
Quality assurance controls
Customer service skills
Opening and closing processes

Experience

Personal Care AideDepartment of Human Services | Bloomington, IL | December 2019 - Current

Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
Assisted with meal planning to meet nutritional plans.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Worked to improve patient outlook and daily living through compassionate care.
Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Helped clients maintain daily living standards by assisting with personal hygiene needs.
Helped clients with personal needs from exercise to bathing and personal grooming.
Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
Laundered clothing and bedding and changed linens 1 or2 times per hour to prevent spread of infection.
Transported patients to and from medical, dental and personal care appointments.
Monitored clients' progress to report necessary changes.
Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.

Crew TrainerMcDonald's | Bloomington, Illinois | November 2013 - Current

Worked alongside junior employees to improve performance, food safety and customer service.

Manager's AssistantPopeyes Louisiana Kitchen | Bloomington, Illinois | December 2017 - December 2018

Monitored business levels and realigned team positions to provide optimal coverage for customer demands and patronage patterns.
Decreased waste by 4% through effectively training employees, introducing career growth programs and effectively managing employee mistakes.
Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols
Maintained optimal inventory levels and kept food costs in line with budget limitations.
Managed inventory records and supply orders to cut costs by 6%.
Handled over $10 worth of cash and card transactions daily with accuracy and efficiency.
Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
Supervised team of employees in fast food establishment, maintaining positive and productive atmosphere to enhance employee experience.
Handled escalated customer complaints to provide full resolutions and promote loyalty.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
Gathered medical information, dental health history and vitals from patients.
Entered patient data into dental records system using microsoft office and observed all confidentiality rules to maintain patient privacy.
Protected patients by sterilizing instruments and equipment between every consultation.
Educated patients on treatment procedures and post-procedure home care.

Education and Training

High School DiplomaFenger Acadmey | | Chicago, IL | May 1996

Resume Overview

Companies Worked For:

Department of Human Services
McDonald's
Popeyes Louisiana Kitchen

School Attended

Fenger Acadmey

Job Titles Held:

Personal Care Aide
Crew Trainer
Manager's Assistant

Degrees

High School Diploma

Personal Care Aide Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes