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Personal Assistant to the Owner Resume Example

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PERSONAL ASSISTANT TO THE OWNER
Summary

Accurate, assertive and adaptable, I am effective at multi-tasking in challenging situations. Ready to assist with tasks ranging from menial to monumental. Dedicated to meeting critical deadlines, high standards of care, and complete satisfaction, for any of my clients, patients, or customers. I'm Energetic, and motivated, with a highly organized nature. I take pride in balancing needs of clients, patients, and customers, in both personal and professional capacities.

Experience
Richard Winberg - Personal Assistant to the OwnerAberdeen, ID04/2009 - 06/2020
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Typed documents, and compiled information for meetings.
  • Organized personal and professional calendars, including reminders for upcoming meetings.
  • Organized work projects around client's house.
  • Researched topics of interest and culled gathered information to produce concise reports.
  • Conducted extensive online and phone research.
  • Prioritized timeline-driven items to complete projects promptly.
  • Managed materials inventory for his shop, and kept maintenance schedules for his machinery and personal vehicles.
  • Checked mail, shopped for groceries and handled bill payments.
  • Prepared and updated office records, to support executive needs and enhance business efficiency.
  • When needed, I cared for his horses, including feeding and watering 50+ animals.
  • Devised and maintained office systems to efficiently deal with papers.
  • Attended business meetings, and helped him to understand all aspects of his business dealings
  • Organized all healthcare needs, and attended all doctor appointments to help him understand all aspects of his many medical issues.
  • Screened telephone calls and inquiries and directed as appropriate.
  • Provided personal care to him including preparing his meals, grooming; regular shaves, and haircuts, nails maintenance, and wound care.
The Sport shop - BartenderCarey, ID09/2008 - 04/2009
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Marketed and recommended drink options to guests to increase guest satisfaction.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Made product recommendations to customers based on preference, and special promotions.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Castle's corner - CashierCarey, ID04/2007 - 09/2008
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Operated cash register, collected payments and provided accurate change.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
Aspen Grove Assisted Living - Nursing AssistantBellevue, ID08/2005 - 09/2007
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Documented information in patient charts and communicated status updates to the care team.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Responded to patient alarms and needs-assessed requests to identify course of treatment.
  • Collaborated with interdisciplinary teams to carry out doctor orders and treatment care plans.
  • Provided basic care to over 10 residents, by bathing, and grooming patients, changing bedding and preparing meals.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Provided daily living activities to patients by serving meals, feeding, and assisted with ambulating where needed.
  • Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
  • Administered personal nursing assistance in pre- and post-operative situations.
Skills
  • Customer friendly
  • Fast learning
  • Problem resolution
  • Stock maintenance
  • Animal lover
  • Report writing
  • Accurate and detailed
  • Resourceful
  • Medical terminology
  • Supply procurement
  • Cash management experience
  • Proper phone etiquette
Education
GEDCollege of Southern IdahoHailey, Idaho06/2002

I am quite proud of this GED. I dropped out of high-school, pregnant, 16 and in an unhealthy marriage to a much older man. I tell you this because I'm proud that even though my life was less than ideal, I persevered. I studied many days and nights with my baby in my arms, I dealt with abuse, and homelessness, and I never quit. I graduated with honors and as a member of the 300 club.

Some College (No Degree): Certified Nurses AssistantIdaho State UniversityPocatello Idaho

I was barely old enough to drive, 15, when I enrolled. My instructor explicitly told me that she never allows students under 17 to enroll in her program, and that she was making an exception for me. She made sure I understood that she had high expectations for me, and if I was unable to meet her standards that she wouldn't hesitate to cut me. I'm proud to say that I exceeded her expectations and graduated as one of the top students in her course, during my sophomore year of high school.

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Resume Overview

Companies Worked For:

  • Richard Winberg
  • The Sport shop
  • Castle's corner
  • Aspen Grove Assisted Living

School Attended

  • College of Southern Idaho
  • Idaho State University

Job Titles Held:

  • Personal Assistant to the Owner
  • Bartender
  • Cashier
  • Nursing Assistant

Degrees

  • GED
    Some College (No Degree) : Certified Nurses Assistant

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