personal assistant to the owner resume example with 17+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in Software and correspondence management.

Highly capable Personal Assistant skilled at prioritizing tasks with ease. Bringing several years of experience supporting executives with high-stress and high-profile careers.

Creative Personal Assistant offers best-in-class support. Travel arrangement expert focused on budget-conscious options and client satisfaction. Brings polished, professional telephone etiquette and advanced computer abilities.

Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Interior decorating
  • Chauffeuring
  • Meeting planning
  • Errands
  • Childcare experience
  • Travel administration
  • Employee hiring and retention
  • Executive presentations
  • Filing and data archiving
  • QuickBooks expert
  • Relationship/team building
  • Multi-line phone proficiency
  • Legal administrative support
  • Human Resources Management (HRM)
  • Advanced MS Office Suite
  • Invoice Processing
  • Schedule Management
  • Meticulous attention to detail
  • Human resource laws
  • Professional and mature
  • Staff motivator
  • Advanced interpersonal skills
  • Travel coordination
  • Personal training and coaching
  • Administrative support
  • Housekeeping
  • Public relations background
  • Commitment to quality and service
  • Extensive vocabulary
  • Time management
  • Profit enhancement
  • Strong problem solver
  • Operations support
  • Developing menus
  • Social media savvy
  • Project planning
  • Microsoft Office proficiency
  • Staff collaboration
  • App Localization
  • App Platform Porting
  • Swift
  • iOS
  • Database management software
  • Program testing software
  • Product development
  • Solutions deployment
  • API design knowledge
  • Build releases
  • Software applications
  • Hardware and software installation
  • Agile
  • Test Director 8.0
  • Advanced SAP knowledge
  • Programming
  • Algorithm implementation
  • Virtualization technologies
  • Virtualization
  • Testing and maintenance
  • Operational analysis
  • Technical Analysis
  • HTML and XML
  • VBScript
  • .NET development
Work History
10/2016 to Current
Personal Assistant to the Owner Landry's Lake Buena Vista, FL,
  • Utilized personal and professional networks to identify, acquire and manage new clients.
  • Collaborated in cloud environments such as Trello and Google Workspace.
  • Attended meetings, took notes and tracked action items.
  • Used discretion when handling confidential information.
  • Maintained appropriate filing of personal and professional documentation.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Sourced and ordered office equipment and supplies.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Documented and distributed meeting notes to identify, analyze and improve workflows.
  • Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
  • Organized and attended meetings and compiled related documents and reports.
  • Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Arranged domestic and international travel plans and itineraries.
  • Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
  • Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
  • Served as point of contact between clients and managerial staff.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
05/2010 to 10/2016
Interior Designer Direct Buy Club City, STATE,
  • Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
  • Developed space planning concepts, color palette selections and textile presentations.
  • Participated in furniture selection and documentation of specifications.
  • Designed floor plans, elevations, 3D perspective views and material boards for review and presentation.
  • Prepared product and layout documents implementing diverse design concepts.
  • Applied green building and environmental design into business and residential projects.
  • Specified appropriate products and materials to meet project objectives and design scheme.
  • Created professional presentations using Software to creatively communicate design intent and direction.
  • Led interior design across conceptual, schematic, design development and construction document phases.
  • Carefully reviewed contractor submittals of finish materials.
  • Assisted clients with budget considerations and made recommendations for furniture, wall hangings and Type items.
  • Communicated product information, installation methods and product upgrade options.
  • Consulted with clients to determine architectural preference to meet overall design goals.
  • Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials and products.
  • Defined space requirements from schematic design to construction phase and installation.
  • Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
04/2005 to 05/2010
Pro Desk DH Home Depot City, STATE,
  • Adjusted shift coverage when short-handed or due to staff absences.
  • Facilitated smooth check-in and check-out through proper account handling.
  • Established relationships with guests to grow and retain client base.
  • Led and encouraged team members to learn and improve.
  • Audited desk work for accuracy and consistency.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Managed Number employees with continuous coaching and mentoring.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Type software.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Expected in 05/2005 to to
Bachelor Of Applied Science In Information Technology: Business Management
Central New Mexico Community College - Albuquerque, NM
Expected in 05/2001 to to
Associate Of Business Administration: Business
Central New Mexico Community College - Albuquerque, NM
Expected in 05/1998 to to
: High School Deploma
Manzano High School - Albuquerque, NM

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Resume Overview

School Attended

  • Central New Mexico Community College
  • Central New Mexico Community College
  • Manzano High School

Job Titles Held:

  • Personal Assistant to the Owner
  • Interior Designer
  • Pro Desk DH


  • Bachelor Of Applied Science In Information Technology
  • Associate Of Business Administration

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