personal assistant to the owner resume example with 9+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Accurate, assertive and adaptable Personal Assistant multitasking in challenging situations. Committed to meeting critical deadlines.
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
- Task oriented
- Strong work ethic
- Speed efficiency
- Coordination skills
- Proper phone etiquette
- Cash management experience
- Advanced computer skills
- Training staff
- Animal lover
- Culinary skills
- Screens calls properly
- Fast learning
- Accurate and detailed
Education and Training
Milton High School Milton, FL Expected in 06/2012 ā ā High School Diploma : - :
Experience
Aramark Corp. - Personal Assistant to the Owner
Decatur, IL, 06/2018 - Current
Decatur, IL, 06/2018 - Current
- Managed household inventory and maintenance schedules.
- Organized work projects around client's house.
- Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
- Conducted extensive online and phone research.
- Restocked office and break room supplies to maximize team productivity.
- Prioritized timeline-driven items to complete projects promptly and within budget.
- Traveled with manager to take notes and dictation at meetings.
- Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
- Created expense reports using Microsoft Excel spreadsheets.
- Scheduled conferences and made hotel, airfare and ground transportation arrangements and reservations.
- Cared for family pets feeding and walking animals several times per day.
- Prepared homes for clients prior to arrival from business trips and vacations.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Worked with speed and efficiency to meet all job requirements.
- Cared for flooring by sweeping or vacuuming debris, steaming and scrubbing stains and moping hard surfaces.
- Cleaned homes following specific and detailed protocols and requests.
- Performed linen washing, dishwashing, vacuuming, dusting and mopping.
Rubio's Restaurants, Inc. - Waitress
Mesa, AZ, 07/2018 - 10/2020
Mesa, AZ, 07/2018 - 10/2020
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Minimized customer wait times by taking and filling large volume of orders each day.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Increased sales of high margin menu items through effective upselling.
- Set up dining room to meet hospitality and service standards.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Developed strong and lasting resident relationships.
- Greeted newly seated guests promptly, filled water glasses and brought bread to table.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Operated POS terminals to input orders, split bills and calculate totals.
AT&T Representative - Alorica
City, STATE, 05/2015 - 06/2018
City, STATE, 05/2015 - 06/2018
- Managed high volumes of inbound and outbound calls in fast-paced environment to build, cultivate and establish lucrative client relationships.
- Identified consumer needs, clarified information and researched issues to provide alternative solutions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Coordinated topics with call center scripts to handle consumer questions, delivering appropriate answers.
- Forwarded calls to management if outstanding issue required immediate resolution.
- Monitored queues and email inboxes to respond to consumers via multiple media formats.
- Completed paperwork within established guidelines to document consumer requests.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Dairy Queen Store - Cashier
City, STATE, 03/2011 - 04/2014
City, STATE, 03/2011 - 04/2014
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Met high productivity standards in processing payments for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Helped with purchases, locating items and signing up for rewards programs.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Scanned customer purchases and supported transactions to streamline sales process.
- Inspected items for damage and obtained replacements for customers.
- Verified customer identification for alcohol or tobacco purchases.
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Resume Overview
School Attended
- Milton High School
Job Titles Held:
- Personal Assistant to the Owner
- Waitress
- Alorica
- Cashier
Degrees
- High School Diploma
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