Personal Assistant/Secretary/Sales/Customer Serivce Resume Example
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Customer Assistance
- Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
Continuously maintained an accident and incident-free driving record for more than 3 years.
Received Employee Recognition award at Mas Natural San Diego in November, 2012.
Fielded an average of [about 15] customer service calls per day. Recommended and helped customers select merchandise based on their needs. Informed customers about sales and promotions in a friendly and engaging manner.Tracked down sources of special products and services to meet customers' special needs.Processed up to [6 huge boxes] of customer orders per day.Handled incoming and outgoing correspondence, including mail, email and voice mail.Screened telephone calls and inquiries and directed them as appropriate.Created presentations using Microsoft PowerPoint.Processed and tracked package claims.Loaded products weighing up to [50lbs] pounds onto car for delivery.Contacted customers prior to delivery to confirm and coordinate delivery times.
- Honor Roll – Outstanding academics
- Recognition Award – Appreciated for the betterment of El Cajon Valley High School
- Community Service – Antlers 10/2009 and 2/2010
- Cross Country 2008 and 2009
- Soccer 2009
- Track and field 2009 and 2010
- Club Chevere – Vice President 2010
- Spirit week, Airbands, F.a.n.t.a.s.t.i.c.s. 2006 - 2010
- ROP Certificate Restaurant service
- ROP Certificate Business and Computers
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Resume Overview
School Attended
- El Cajon Valley High School
Job Titles Held:
- Personal Assistant/Secretary/Sales/Customer Serivce
Degrees
- High School Diploma 2010
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