Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
01/2003 to 11/2018
Personal AssistantCarlton Senior Living – Citrus Heights, CA,
Ran errands, including grocery shopping and picking up dry cleaning.
Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
Managed household budgets and allocated expenditures for groceries, property and home maintenance, and bill payments.
Created expense reports using Microsoft Excel spreadsheets.
Checked mail, shopped for groceries and handled bill payments.
Coordinated [Type] travel arrangements and accommodations on behalf of clients.
Organized personal and professional calendars, including reminders for upcoming meetings and events.
Checked and opened mail, including bills and invoices.
Processed and tracked medical insurance claims.
Secured travel accommodations for [Job title] and scheduled or booked appointments for upcoming events and meetings.
Organized work projects around client's house.
Screened telephone calls and inquiries and directed as appropriate.
02/2003 to 05/2004
ManagerPlanet Fitness Inc. – Lake Jackson, TX,
Managed day-to-day operations, including supervision and assignment delegation for [Number]-member team.
Determined efficient work schedules for team on [Timeframe] basis to keep project moving and each shift properly staffed.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Reviewed performance reports and used data to develop continuous improvement initiatives.
Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
Executed new training initiative to improve skills and develop leaders from within.
Led employee performance reviews and discussed improvement strategies with each team member.
Supervised [Type] department with over [Number] employees and $[Number] [Type] budget.
Greeted and assisted all customers daily in high-traffic retailer.
Led district conference calls with [Type] teams to update and align sales objectives.
Showed over [Number] associates new procedure and product techniques over [Timeframe].
Spearheaded development of training strategies for retail partners and e-commerce teams.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
Decreased costs by negotiating with vendors and suppliers for better prices.
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Assessed risks in relation to vendors, manufacturers and suppliers to assist upper-level management.
Coached new team members on job tasks and performance strategies.
Maintained open and professional team relationships to quickly identify and resolve issues.
Facilitated on-site staff training and developed processes and procedures to increase accuracy.
to
SecretaryGeo Group Inc. – Columbia, SC,
Created professional memoranda, letters and [Type] copy for [Job Title]s, meeting expected deadlines for distribution.
Created and maintained spreadsheets and developed administrative and logistical reports.
Responded to telephone inquiries from clients and [Job Title]s and delivered information to inform and educate callers.
Received and routed incoming calls and correspondence to promote timely communication.
Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
Kept executives up to date on changing business information by documenting meetings, tracking documentation and collecting team data.
Composed, proofread and distributed clean and professional business correspondence and internal team communications.
Processed accurate payroll for [Number] staff and submitted direct deposits with [Software].
Produced and distributed team newsletters, email updates and other forms of communication.
Supported [Type] projects with effective scheduling, document coordination and resource coordination.
Maintained office schedule and special event calendars for [Type] group, factoring in availability and expected operational demands to keep workloads in balance.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Assisted with administrative tasks, including filing, answering phones and [Task].
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Set up and maintained physical and electronic filing systems.
07/1996 to 05/2001
Secretary Office ManagerCoca-Cola Bottling Company Consolidated – City, STATE,
Acted as liaison between clients, vendors and attorneys.
Maintained office supplies by checking stocks and placing orders.
Processed and distributed invoices to bill clients.
Maintained master calendar for client appointments and court appearances.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Stayed within travel and expense budgets while scheduling attorneys' travel arrangements.
Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Monitored multiple databases to keep track of all company inventory.
Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
Planned and executed [project].
Successfully led key projects which resulted in [positive outcome].
Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
Education and Training
Expected in
: Human Resourses On Job Training Courses - Bainbridge, GA GPA:
Expected in
2 Yr. Certificate: Office Mgt. Bainbridge State College - Bainbridge, GA GPA:
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