Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
A client-focused caregiver, advocate, life skills instructor and dedicated worker seeking a new career path into the Special Educational Field. Experience providing services to individuals of all ages with disabilities. Expertise include: vocational, everyday life and communication skills. 
  • Certified Direct Support Personnel for persons with disabilities
  • First aid/ CPR certified
  • CPI Certified
  • Experience working in a clinical and classroom setting
  • Computer literate, 50 wpm
  • Experience with Microsoft Office programs (Word, Excel, PowerPoint)
  • Ability to work well with others as well as independently when needed
  • Experience with children and working with parents or guardians
  • 13 years of customer service experience
  • Excellent observation skills
  • Ability to advocate for the consumer
  • Empathy and patience for the consumer and their families
  • Ability to record and document paperwork for the consumer, accordingly to their Individual Service Plan
  • Excellent interpersonal skills
  • Understand the importance of being discrete with confidential information, such as HIPAA
At SIU: Graduated with an overall GPA of 2.934 and was member of the National Student Speech Language Hearing Association. At Specialized Training for Adult Rehabilitation: Many new staff members were trained by me, on how to communicate effectively with the consumers and the supervisor. They were shown the way to properly document the consumers daily programs in the classroom and how to document each of their case notes everyday accordingly. Awarded a "Traveling Hats Off award" for being a dedicated staff  member.
Personal Assistant, 04/2016 to Current
Centers For Specialty Care GroupNewburgh, NY,
  • Working one-to-one with a consumer with disabilities
  • Assist with her daily routine to live an independent life
  • Advocate on her behalf when it come to Doctors, lawyers, insurance companies, etc.,
  • Schedule all Doctor's appointments and medical transportation
  • Having to redirect and engage the consumer in assisting me in her daily tasks
  • Making sure she has everything organized and planned out in a comprehensive manner
  • Attending Doctor visits and documenting health information.
  • Advocating healthy decisions when it comes to meal planning and daily hygiene.
Day Programer DSP, 11/2014 to 05/2016
EatalyLos Angeles, CA,
  • Advocate and mentor for consumers out in their communities and in a day training setting
  • Teacher of life skills, social skills and vocational skills
  • Drove mid-size buses on leisure outings, picking clients up and taking them home on a daily basis
  • Abiding HIPAA's rules and regulations
  • Worked directly with QIDP, management team and the consumers, to ensure positive communication and understanding
  • Assisting consumers with learning community safety, cooking, cleaning and good hygiene skills.
  • Followed the consumer's Individual Service Plan and Behavior plans accordingly
  • Appropriately documenting consumer's case notes for each day and their overall progress of goals at the Day Training Program.
Produce Sales Associate, 04/2014 to Current
Dominion Senior LivingHixson, TN,
  • Operate under strict health and sanitation rules and regulations
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Helped train new produce associates
  • Operated pallet jacks for moving freight, utilized scanning software for inventory checks and for marking down produce
  • Operates with printers for labels and food scales for preparing packaged products.
Volunteer, 05/2013 to 07/2013
New SeasonPortland, OR,
  • Assisted children and adults with physical and developmental disabilities, chronic diseases, and other special needs.
Cashier, 06/2003 to 04/2014
Wal-martCity, STATE,
  • Operated a cash register, receiving payments by cash, check, gift card, debit, credit card transactions and provided consumers with financial services.
  • Supervised others and provided on-the- job training.
  • Actively pursued personal learning and development opportunities by learning other positions within the company (e.g., customer service, moneygram services, layaway, and training cashiers, etc.,).
Bachelor of Science: Communication Disorders & and Sciences, Expected in 2013
Southern Illinois University College - Carbondale, IL.
Minored in Sociology
: Sociology, Expected in
John A. Logan college - Carterville , IL
High School Diploma: , Expected in 2003
Goreville High School - Goreville , IL
Teacher of Life skills; proficient in Interpersonal communication and observational skills. Speaks intermediate Spanish and computer literate, roughly 50 wpm. A people person, working well with one-to-one and in small group settings. Can work well in a collaborative group as well as independently.  

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School Attended

  • Southern Illinois University College
  • John A. Logan college
  • Goreville High School

Job Titles Held:

  • Personal Assistant
  • Day Programer DSP
  • Produce Sales Associate
  • Volunteer
  • Cashier


  • Bachelor of Science
  • High School Diploma

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