LiveCareer-Resume

personal assistant resume example with 18+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Service-focused assistant versed in managing appointment-based schedules and maintaining accurate records. Communicative, highly organized, proactive and punctual with team oriented mentality. Strong ability in business expertise and time management skills.

Skills
  • Proper phone etiquette
  • Coordination skills
  • Employee training and development
  • Conference planning
  • Fast learning
  • Problem resolving
  • Dedicated team player
  • Perform well in high-demand, fast-paced environments
  • Excellent communication skills
  • Accurate and detailed
  • Strong interpersonal skills
  • Self-starter
  • Critical thinker
  • Client satisfaction
  • Cash management experience
Experience
11/2019 to 05/2021
Personal Assistant Juv Consulting New York, NY,
  • Prepared and updated office records and accounts according to client and executive needs.
  • Organized personal and professional calendars, including reminders for upcoming meetings and events.
  • Screened telephone calls and inquiries and directed as appropriate.
  • Managed household inventory and maintenance schedules.
  • Organized work projects around client's house.
  • Opened, sorted, and responded to routine correspondence on behalf of business leaders.
  • Conducted extensive online and phone research.
  • Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
  • Made company travel arrangements by booking hotels, flights, and reservations.
  • Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
  • Performed various clerical tasks and organized office areas to promote productivity.
  • Handled and cataloged classified and confidential information.
05/2014 to 08/2018
Owner/Operator Lineage Logistics Jackson, GA,
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Set pricing structures according to market analytics and emerging trends.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Trained teams on specific operations, applicable procedures and techniques for each job site.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Managed sales presentations to promote product and brand benefits.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of services.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Hired and trained new employees to increase team oversight and productivity.
  • Developed and implemented successful sales strategies to meet business goals.
  • Coordinated with technical and IT teams to develop company website and create online advertisements.
  • Created and implemented employee training programs to promote employee team collaboration.
03/1996 to 04/2006
Nail Technician Pch Hotels And Resorts Point Clear, AL,
  • Met with clients to discuss needs, service preferences and special requests.
  • Performed high volume of daily customers gel, acrylic and natural manicures.
  • Kept detailed inventory lists for nail care supplies, polishes and gel nail colors.
  • Built repeat client base to increase profits and stabilize cash flow.
  • Completed daily customer appointments and updated master schedule.
  • Upsold specials and bundled finger and toe-nail packages to increase personal profit.
  • Wrote operational budgets with funds allocated between supplies, shop upkeep and employee needs.
  • Resolved guest complaints.
  • Enforced safety procedures in accordance with facility policies and government regulations.
  • Handled staff development, budgeting and supply ordering.
  • Collaborated with other manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
  • Consistently recognized by management for providing superior customer service.
  • Treated over 25 clients weekly with one-on-one customized plans for nail and cuticle care.
  • Cleaned and sanitized tools and work station in adherence with safety requirements.
  • Maintained supply inventory and replenished to maintain consistent availability.
04/1993 to 01/1997
Owner/Operator Lineage Logistics Kennewick, WA,
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Set pricing structures according to market analytics and emerging trends.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Trained teams on specific operations, applicable procedures and techniques for each job site.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Hired and trained new department managers to increase team oversight and productivity.
  • Developed and implemented successful sales strategies to meet business goals.
Education and Training
Expected in 08/1993 to to
: Nail Technician
Barrow Beauty College - Tyler, TX
GPA:
  • Completed continuing education in Microdermabrasion.
Expected in 05/1991 to to
High School Diploma:
Whitehouse High School - Whitehouse, TX
GPA:
Expected in to to
: General Studies
Tyler Junior College - Tyler, TX
GPA:

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Resume Overview

School Attended

  • Barrow Beauty College
  • Whitehouse High School
  • Tyler Junior College

Job Titles Held:

  • Personal Assistant
  • Owner/Operator
  • Nail Technician
  • Owner/Operator

Degrees

  • High School Diploma

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