LiveCareer-Resume

personal assistant resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Detailed-oriented and highly organized Personal Assistant, skilled at prioritizing tasks with ease. Bringing several years of customer service, minimizing hassles and alleviating client concerns by effectively coordinating and scheduling.

Skills
  • Trilingual - English, Spanish, Italian
  • MS Office Suite
  • Adult and Pediatric First Aid/CPR/AED Certification
  • Dependable
  • Calendar and Scheduling
  • Customer Service
  • Problem Solving
Education
Cerritos High School Cerritos, California, Expected in High School Diploma : - GPA :



  • Member of International Nanny Association
  • Coursework in Early Childhood Development
  • Home Healthcare Specialist - Personal Care Assistant (PCA)




Work History
Iheartmedia, Inc. - Personal Assistant
Virtual, AZ, 10/2018 - 05/2022
  • Answered 100 daily incoming calls from potential customers, resulting in 25% increase of client appointments.
  • Efficient in managing all appointment scheduling, exceptional customer service with 100 percent accuracy.
  • Respond to 50+ emails daily and other correspondence to facilitate communication, enhance business processes within a timely and efficient manner.
  • Maintained appropriate filing of personal and professional documentation.
  • Displayed absolute discretion at handling confidential personal and business information.
  • Weekly monitoring office supplies by checking inventory and placing orders.
  • Retrieved mail, packages, documents, promptly verifying receipt and arranging for pickup or transmittal.
  • Eliminated outdated records by scanning and filing.
  • Organized billing and invoice data for daily correspondence tracking.
Lt. Col. Sky Jensen & Ali Jensen - Personal Assistant/Professional Nanny
City, STATE, 11/2017 - 06/2018
  • Retrieved mail, packages and phone screening incoming calls.
  • Caring for two girls, one 2 years old and the other an infant of 4 months.
  • Making nutritious breakfasts, lunches, snacks and occasional dinners.
  • Instruct toddler on proper health and personal habits such as; brushing teeth, washing hands, face, feet, putting on lotion, changing to new clothing and combing hair. Personal hygiene is also given to the infant, as well as frequent diaper changes.
  • Organize activities that enhance children's physical, emotional and social well-being.
  • Communicate with parents about daily activities and behaviors via "Baby Connect" app as well as verbal daily updates.
  • Organize and engage in daily "school time" activities such as abc's, flash cards, shapes, colors, teaching toddler to write her name, learning numbers, telling time, games and puzzles.
  • Identified signs of potential emotional or developmental concerns in children and brought them to parents' attention.
  • Ensured confidentiality on personal and business documentation.
  • Coordinated and planned vacations for family.
Lt. Col. Michael Spanich & Lt. Col. Karen Spanich - Personal Assistant/Professional Nanny
City, STATE, 07/2012 - 02/2017
  • Retrieved mail, packages and documents on behalf of family.
  • Developed strong working relationship with parents through effective scheduling and communication skills.
  • Answered and screened all incoming calls.
  • Cared for one boy, starting at the age of 11 months until he turned 5 years old. Second child was born (girl) from infant until 3 years of age.
  • Maintained updated list of emergency contact information and children's health information in case of emergencies.
  • Prepared and served meals with balanced nutrition, ensuring food safety for the boy's peanut allergy, while trained on emergency response.
  • Organized fun and educational daily "school time" which consisted of picture matching games, memorization/placement of United States Map puzzle, abc's, 123's and read storybooks that increased each child's interest.
  • Planned outdoor activities such as walking while teaching street safety. Used outdoor water table and fun play on summer days.
  • Ensured confidentiality with personal and business documentation.
  • Utilized the app "Baby Connect" to be able to synchronize information about the children on a daily basis with the parents.
Lt. Col. Michael Lynch & Christine Lynch - Professional Nanny
City, STATE, 05/2010 - 06/2012
  • Cared for one premature child (girl) starting age of 8 months old.
  • Held, rock, bottle feed, dress, change diapers and bathed child.
  • Organized activities that enhanced her physical, emotional and social well-being.
  • Promoted language development skills through reading, storytelling, shapes, numbers, colors and letters.
  • Developed family schedule to maintain household order and daily routines.
  • Maintained accurate daily record of her activities, behaviors, meals and naps.
  • Administered medications and minor first aid with parents permission.
  • Ensured confidentiality with all personal family information.
  • Stayed current on toy and child-related recalls and safety warnings.
  • Studied and researched food allergies to understand requirements for individuals with such conditions

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Resume Overview

School Attended

  • Cerritos High School

Job Titles Held:

  • Personal Assistant
  • Personal Assistant/Professional Nanny
  • Personal Assistant/Professional Nanny
  • Professional Nanny

Degrees

  • High School Diploma

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