LiveCareer-Resume

personal assistant resume example with 7 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

I came from a strong, and honest all-american family. All of them were sure to instill an admirable work ethic as well as kindness and thirst for success. I am determined and quick to pick up new skills, can take charge when co-workers or employees lack during fast paced and pressed times, quick to fix any problems or mishaps to occur with the most benifical solution available. Driven everyday to not only make the best of my own personal career and success but determined to influence others to do the same by setting the example.

Accurate, assertive and adaptable Personal Assistant effective at multitasking in challenging situations and meeting critical deadlines.

Energetic, motivated assistant with highly organized nature and skills in balancing needs of clients in both personal and professional capacities.

Accurate, assertive and adaptable assistant effectively multi-tasking in challenging situations and meeting critical deadlines.

Accomplished hostess/waitress experienced in identifying best method to meet customer needs. Highly skilled at increasing customer satisfaction, building loyal client bases, and minimizing escalations. Dedicated to resolving customer inquiries promptly and professionally while ensuring organizational goals are achieved.

Talented assistant highly responsive to diverse range of client needs. Specializing in supporting fashion entrepreneurs and high end boutique owners.

Hard-working, experienced hostess/waitress focused on up saleing and customer satisfaction . Dedicated to delivering the highest quality service to every client. Reliable and conscientious.

Focused manager offers impressive track record of maintaining customer satisfaction and building solid base of engaged, satisfied customers. Bringing expertise in up sale profite and hospitality areas.

Hostess/waitress with a strong work ethic and positive attitude. Highly effective in fast-paced work environments.

Skillful and dedicated Executive Assistant with extensive experience in coordination, planning and support of daily operational and administrative functions in personal organization. Accustomed to working in highly confidential environment. Accustomed to long hours, multiple consecutive demands and high tempo environment.

Skills
  • Client satisfaction
  • Fast learning
  • Dedicated team player
  • Training staff
  • Problem resolving
  • Excellent communication skills
  • Labor relations
  • Guest relations
  • Advanced computer skills
  • Strong interpersonal skills
  • Critical thinker
  • Marketing and promotions
  • Customer friendly
  • Report analysis
  • Stock maintenance
  • Conference planning
  • Perform well in high-demand, fast-paced environments
  • Employee training and development
  • Child management
  • Accurate and detailed
  • Medical terminology
  • Compensation and benefits
  • Understands grammar
  • Personal training
  • Problem resolution
  • Business correspondence
Education and Training
New Franklin High School New Franklin, MO Expected in 05/2012 High School Diploma : - GPA :
Moberly Area Community College Columbia, MO Expected in : Business Administration And Management - GPA :
Experience
Juv Consulting - Personal Assistant
New York, NY, 11/2018 - Current

Created repeat business by developing long-term relationships with regular customers to increase client base by 87%.

  • Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property management.
  • Conducted extensive online and phone research.
  • Accountable for all staff development, budgeting and supply ordering.
  • Handled all aspects of vehicle maintenance.
  • Secured travel accommodations for boss and scheduled or booked appointments for upcoming events and meetings.
  • Screened telephone calls and inquiries and directed as appropriate.
  • Checked mail, shopped for groceries and handled bill payments.
  • Ran errands, including grocery shopping and picking up dry cleaning.
  • Organized personal and professional calendars, including reminders for upcoming meetings and events.
  • Consistently recognized by management for providing superior customer service.
  • Traveled with manager to take notes and dictation at meetings.
  • Organized personal and professional calendars.
  • Planned and coordinated travel arrangements and logistics for out-of-town functions.
  • Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
  • Promoted to leadership position after 1 year in position.
  • Checked and opened mail, including bills and invoices.
  • Created presentations using Microsoft PowerPoint.
  • Resolved guest complaints.
  • Prioritized timeline-driven items to ensure projects were completed promptly and within budget.
MidwayUSA Inc. - Hostess/Waitress Supervisor
City, STATE, 01/2016 - 05/2019
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Calculated charges, issued table checks and collected payments from customers.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Cleaned seating area and checked restrooms every hour or as suggested.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Guided guests to appropriate seating for party size, provided with menus and coaster, and silverware.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Answered questions about food and order statuses for waiting customers.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Answered telephone to provide establishment information and take party reservations.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Truman's Tap & Grill - Opening Shift Waitress, Hostess, and Bartender
City, STATE, 05/2014 - 03/2016
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Notified servers after seating parties in section for prompt service.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Calculated charges, issued table checks and collected payments from customers.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Answered questions about food and order statuses for waiting customers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Answered telephone to provide establishment information and take party reservations.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Assisted 8AM Hostess/Waitress by taking guests drink orders, food orders and other special request customers had.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Cleaned seating area and checked restrooms every 30 minutes to an hour.
  • Guided guests to appropriate seating for party size, provided with menus, coasters, and silverware.
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.

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Resume Overview

School Attended

  • New Franklin High School
  • Moberly Area Community College

Job Titles Held:

  • Personal Assistant
  • Hostess/Waitress Supervisor
  • Opening Shift Waitress, Hostess, and Bartender

Degrees

  • High School Diploma
  • Some College (No Degree)

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