Personal Assistant Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Design
  • AutoCAD knowledge
  • Adobe InDesign
  • Digital design and drafting
  • Computer-aided drafting
  • Adobe Photoshop
  • SketchUp proficiency
  • Customer service
  • MS Office
  • Organization
  • Problem resolution
  • Exceptionally detail-oriented
  • Great attention to detail
  • Team building
  • Personable and friendly communications
  • Creative and innovative
  • Relationship-building
  • Social media engagement
  • Social media strategy
  • Social media posts
  • Social media savvy
  • Social Media Promotion
  • Social activity planning
  • Digital media design
  • Social interaction
  • Methodical and organized
Work History
Personal Assistant, 05/2018 to 04/2019
RothschildChicago, IL,
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Managed large range of services including pet care, phone screening, shopping and bill paying to provide clients with premium family time.
  • Filed paperwork and organized computer-based information.
  • Displayed absolute discretion at handling confidential information.
  • Picked up and dropped off clients at airport.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained grounds including trimming, weeding and general clean-up.
Retail Sales Associate, 02/2016 to 12/2018
Dash InFriendship, MD,
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Answered customer questions regarding merchandise and pricing.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.
  • Increased customer satisfaction by Action and Action.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Greeted customers entering store and promoted sales or special programs.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
  • Stocked merchandise each Timeframe, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Educated customers on promotions to enhance sales.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
Waitress, 05/2015 to 11/2018
Aramark Corp.Washington, DC,
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Prepared beverages and filled food orders for customers.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Decreased customer wait times by efficiently carrying Number plates at one time without spilling or dropping food.
: , Expected in 05/2015
East Gaston High School - Mount Holly, NC
  • Member of Art Club
  • Member of Spanish Club
Bachelors of Environmental Design : Environmental Architecture, Expected in 05/2022
North Carolina State University - Raleigh, NC
: , Expected in 05/2018
Central Piedmont Community College - Charlotte, NC
  • Dean's List Fall 2017
  • Member of Mu Alpha Theta

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Resume Strength

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  • Target Job
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Resume Overview

School Attended
  • East Gaston High School
  • North Carolina State University
  • Central Piedmont Community College
Job Titles Held:
  • Personal Assistant
  • Retail Sales Associate
  • Waitress
  • Bachelors of Environmental Design

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