Accurate, assertive and adaptable Personal Assistant effective at multitasking in challenging situations and meeting critical deadlines.
Proficient in assisting with both business and personal requirements to promote efficiency. Highly organized multitasks with good time management and decision-making abilities.
Experienced Personal Assistant effective at minimizing hassles and alleviating client concerns through effective schedule coordination. Demonstrated proper attention to personal hygiene and dress. Proficient in event planning and household administration.
Polished and professional personal assistant successful at supporting executive productivity and business operations. Knowledgeable about fencing and home remodeling practices and regulations, as well as office management protocols and calendar management. Work well with minimal oversight to carry out demanding work.
Energetic, motivated assistant with highly organized nature and skills in balancing needs of clients in both personal and professional capacities.
Client-focused personal assistant skilled at multi-tasking and meeting tight deadlines.
Skills
Client satisfaction
Outstanding customer service
Health codes compliance
Conversant in some Spanish.
Cash and credit transactions
Basic accounting
Cash management experience
Proper phone etiquette
Business writing
Customer friendly
Perform well in high-demand, fast-paced environments
Critical thinker
Problem resolution
Personal training
Report analysis
Strong interpersonal skills
Advanced computer skills
Self-starter
Fast learning
Dedicated team player
Accurate and detailed
Resourceful
Experience
07/2014 to 11/2019
Personal AssistantSkillz – Los Angeles, CA,
Ran errands, including grocery shopping and picking up dry cleaning.
Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
Managed household budgets and allocated expenditures for groceries, property and home maintenance, and bill payments.
Created expense reports using Microsoft Excel spreadsheets.
Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
Restocked office and break room supplies independently to maximize team productivity.
Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
Coordinated meeting and event logistics for senior management, including executives and board of directors.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Updated and implemented administrative and executive support policy changes and monitored effects.
Arranged appropriate travel, visas, agendas, necessary contacts and country information for executive travel to [Location] and [Location].
Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
01/2019 to 04/2019
Waitress Trainer8 Oz. Burger & Co – City, STATE,
Greeted newly seated guests quickly and efficiently.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Designed custom private function and banquet packages to accommodate groups of up to 15 people , including business dinners, sales presentations, club meetings, weddings and charity events.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Checked order accuracy and food quality before delivering to customers.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Explained preparation of various menu items, describing ingredients and cooking methods to customers.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Prepared and served cold, hot and warm beverages to guests.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
Managed closing duties, including restocking items and reconciling cash drawer.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Calculated charges, issued table checks and collected payments from customers.
Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Sent orders to kitchen staff by the computer.
Prepared salads and appetizers to back up kitchen staff.
01/2013 to 01/2018
Cocktail WaitressDeja Vu Hustler;er Club – City, STATE,
Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Recommended and served alcoholic beverages to patrons during high-volume shifts.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Communicated with patrons to offer friendly service and determine needs.
Explained preparation of various menu items, describing ingredients and cooking methods to customers.
Maintained tidiness and organization throughout bar area.
Suggested cocktail choices based on customer preference, daily specials and inventory availability.
Assessed patrons' needs to always provide proactive service.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Collected glassware from patrons and vacant tables.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Aligned behaviors with local, state and federal alcohol regulations by thoroughly checking identification prior to serving.
Calculated charges, issued table checks and collected payments from customers.
Cleaned tables after service, quickly resetting supplies to maintain restaurant and service flow.
Performed with professionalism and focus on quality at all times.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Maintained accurate cash handling practices while efficiently serving customers.
Created rapport with new and returning patrons to foster guest satisfaction.
Education and Training
Expected in 2012
High School Diploma: Parkway High School - Bossier City, LA GPA:
Expected in
Bachelor of Science: Nursing Bossier Parish Community College - Bossier City, LA GPA:
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