Qualified Customer Service Representative with 14 years in fast-paced customer service and call center environments. Personable and professional under pressure.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Health Information Technology
Coursework in Medical Terminology, Healthcare Management, Healthcare Statistics, Coding and Classification CPT/HCPCS, ICD-9
administrative, banking, basic, bookkeeping, charts, communication skills, client, clients, excellent customer service, customer service, database, documentation, faxing, Filing, insurance, Medical Terminology, Excel, mail, office, Microsoft Outlook, MS Windows, Word, ,Powerpoint office equipment, policies, pricing, quality, Quick Learner, scheduling, secretarial, shipping, spreadsheet, phones, phone, transportation, 40WPM, Lotus Notes, critical thinking
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