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Personal Assistant Resume Example

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PERSONAL ASSISTANT
Summary

Energetic, motivated Assistant6 with highly organized nature and skills in balancing needs of clients in both personal and professional capacities.

Skills
  • AS/400
  • Coordination skills
  • Cash management experience
  • Proper phone etiquette
  • Spreadsheet management
  • Administrative support specialist
  • Client satisfaction
  • AR/AP
  • Animal lover
  • Compensation and benefits
  • Guest relations
  • Fast learning
  • Employee training and development
  • Dedicated team player
  • Marketing and promotions
  • Excellent communication skills
  • Perform well in high-demand, fast-paced environments
  • Self-starter
  • Database management
  • Experience with Quick Books
  • Problem resolving
  • Clean driving record
  • Accurate and detailed
  • Critical thinker
  • Screens calls properly
  • Resourceful
  • Strong interpersonal skills
Experience
Personal Assistant03/2019 to CurrentKessler HeikensPapillion, NE
  • Conducted extensive online and phone research.
  • Coordinated [Type] travel arrangements and accommodations on behalf of clients.
  • Attended business meetings and took meeting minutes.
  • Handled all aspects of vehicle maintenance.
  • Organized work projects around client's house.
  • Communicated client project requirements to vendors and contractors to ensure client satisfaction.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Organized and prepared residential properties prior to high net worth clients' arrival.
  • Eliminated errors by reconciling [Type] statements.
  • Oversaw, directed and hired household staff, including nannies, housekeepers and chefs.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Created expense reports using Microsoft Excel spreadsheets.
  • Managed household inventory and maintenance schedules.
  • Checked and opened mail, including bills and invoices.
  • Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property management.
  • Processed and tracked medical insurance claims.
Personal Assistant08/2013 to 03/2019Genoog, IncPapillion, NE
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Screened telephone calls and inquiries and directed as appropriate.
  • Devised and maintained office systems to efficiently deal with papers.
  • Organized and prepared residential properties prior to high net worth clients' arrival.
  • Typed documents, updated websites and compiled information for meetings.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Communicated client project requirements to vendors and contractors to ensure client satisfaction.
  • Organized work projects around client's house.
  • Conducted extensive online and phone research.
  • Prioritized timeline-driven items to complete projects promptly and within budget.
  • Oversaw, directed and hired household staff, including nannies, housekeepers and chefs.
  • Handled all aspects of vehicle maintenance.
  • Managed incoming and outgoing correspondence, including mail, email and faxes.
  • Checked mail, shopped for groceries and handled bill payments.
  • Provided care to client pets, including feeding, walking and grooming.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property management.
  • Attended business meetings and took meeting minutes.
  • Devised and maintained office systems to efficiently deal with paper flow.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Checked and opened mail, including bills and invoices.
  • Processed and tracked medical insurance claims.
  • Created expense reports using Microsoft Excel spreadsheets.
  • Researched and collected options for best pricing on hotels, flights and home furnishings.
  • Prepared newly purchased homes for clients prior to arrival.
  • Eliminated errors by reconciling bank statements.
Office Manager07/2008 to 07/2013Advantage Auto SalesPrinceton, KY
  • Increased office organization by developing filing system and customer database protocols.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Generated financial reports for management review.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Strengthened community outreach by coordinating fundraisers, including managing marketing, vendor relations and volunteer supervision processes.
  • Streamlined operational efficiencies by providing timely computer diagnosis and repair.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Managed office inventory and placed new supply orders.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Conferred with business leaders to evaluate needs and strategize operational improvements to boost productivity.
  • Greeted visitors promptly and directed to correct locations.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Managed office inventory by maintaining documentation of stock.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
Education and Training
High School Diploma05/1986Platteview Senior High SchoolSpringfield, NE
Accounting Certificate: Accounting And Business Management03/1990Nebraska College Of BusinessOmaha
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Resume Overview

Companies Worked For:

  • Kessler Heikens
  • Genoog, Inc
  • Advantage Auto Sales

School Attended

  • Platteview Senior High School
  • Nebraska College Of Business

Job Titles Held:

  • Personal Assistant
  • Office Manager

Degrees

  • High School Diploma 05/1986
    Accounting Certificate : Accounting And Business Management 03/1990

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