Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Energetic, motivated with highly organized nature and skills in balancing needs of clients in both personal and professional capacities.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Skills
Proper phone etiquette
Coordination skills
Excellent communication skills
Attention to detail
Communication and presentation
Client-focused service
Office reception
Answering inbound calls
Experience
Personal Assistant, 11/2019 to 03/2020 Skillz – San Francisco, CA,
Ran errands, including grocery shopping and picking up dry cleaning.
Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
Provided care to client pets, including feeding, walking and grooming.
Created expense reports using Microsoft Excel spreadsheets.
Coordinated travel arrangements and accommodations on behalf of clients.
Devised and maintained office systems to efficiently deal with papers.
Conducted extensive online and phone research.
Prioritized timeline-driven items to ensure projects were completed promptly and within budget.
Screened telephone calls and inquiries and directed as appropriate.
Leveraged personal and professional networks to secure new clients and to ensure client needs are met.
Traveled with to take notes and dictation at meetings.
Receptionist, 09/2016 to 10/2019 Snc Lavalin – Albuquerque, NM,
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Sorted incoming mail and directed to correct personnel each day.
Took accurate messages for staff and management to facilitate open and speedy communication.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Coordinated and communicated with clients daily to gather pertinent information.
Rendered information to callers and drafted office emails.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Assisted visitors by directing to appropriate personnel and answering calls and emails daily.
Maintained daily calendars, set appointments with clients and planned daily office events.
Answered calls to help customers.
Scheduled appointments for staff.
Organized and booked travel plans and itineraries, including transportation and overnight accommodations clients, staff and leaders.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Answered and directed incoming calls using multi-line telephone system.
Greeted visitors, assessed needs and directed to appropriate personnel.
Professional Dance Instructor, 08/2014 to 09/2016 Alex And Ani – Beachwood, OH,
Developed guides and course materials focused on reinforcing lecture information and helping students learn.
Educated students using teaching methods and hands-on curriculum.
Built rapport with students and parents to increase academic success and parent engagement.
Established objectives for all lessons, modules and projects.
Learned valuable techniques from observing other instructors to use in future courses.
Planned classes focusing on instruction, demonstration and work time.
Coached students in using video and social media storytelling to improve visual intelligence of projects.
Assessed students' grasp of class material presented in courses and workshops.
Lectured full classrooms of adult students on various self-improvement subjects.
Managed curriculum development and daily facility operations in alignment with corporate objectives.
Helped adult students meet diverse professional development goals.
Worked closely with department head to create plan of support for students planning to take courses during summer months and over winter break.
Evaluated student progress and adjusted learning plans to foster progress.
Built positive relationships with students, parents, colleagues and administrators.
Optimized learning processes through research and development of innovative learning methods.
Key Holder, 09/2012 to 06/2014 BareMinerals – City, STATE,
Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.
Managed stock demands, employee shift schedules and opening and closing operations and adapted professionally to all unexpected changes.
Assisted upper management with reporting sales data, assessing employee performance.
Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
Compiled weekly monetary reports and records for store managers.
Monitored incoming customer traffic to determine appropriate staffing.
Completed administrative duties, including opening and closing reports and bank deposits, each day to keep back-office functions current and accurate.
Promoted new products and sales to encourage revenue growth and boost upselling.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Taught staff how to handle difficult situations with calm and professionalism.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Education and Training
High School Diploma: , Expected in 05/2008 Nicolet High School - Glendale, WI GPA:
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