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Personal Assistant Resume Example

Resume Score: 90%

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PERSONAL ASSISTANT
Professional Summary
I am looking for a position where I can grow, contribute my skills, knowledge, and experience. I have excellent people skills, and am very good in relationship building, with an aptitude for problem solving. I am hard working, determined, motivated, adaptive, fast learning, team player and task oriented person. I will add value to any organization.
Skills
  • 100 WPM typing speed
  • Professional phone etiquette
  • Excellent communication skills
  • Articulate and well-spoken
  • Customer service-oriented
  • Flexible
  • Accurate and detailed
  • Excellent planner and coordinator
  • Social media knowledge
  • Pleasant demeanor
  • Appointment setting
  • Team building
  • Multi-line phone proficiency
  • Filing and data archiving
  • Multi-line phone talent
  • Strong client relations
  • Quick learner
  • Exceptional communication skills
  • Creative problem solver
  • Trusted key holder
  • Childcare experience
  • Time management
  • Professional and mature
  • Works well under pressure
  • Opening and closing procedures
  • Inventory management
  • Fashion knowledge
  • Able to persuade others effectively
  • Sales training
Work History
Personal Assistant, 10/2012 to 06/2014
 Volunteers Of America – New Hope, MN

  • Communicated with individuals of all ethnic and cultural backgrounds on a daily basis.
  • Publicized community services to maintain positive public relations with community members.
  • Answered an average of fifty plus calls per day by addressing customer inquiries, solving problems and providing client information.
  • Politely assisted clients in person and via telephone
Nanny, 03/2013 to 05/2013
 Makenzie Grover – Brooklyn Center, MN
  • Provided in-home daycare and housekeeping service Part-time.
  • Exceptional childcare service.
  • Maintain a clean and appealing environment that was safe for the child.
  • Maintained a trustworthy relationship with the family.
  • Maintained a child-friendly environment by allowing frequent access to outdoor activities.
  • Engaged with children individually to meet their emotional and physical needs.
  • Sparked imagination by helping children discover new things each day.
  • Offered parents detailed daily reports that outlined their child's day.
  • Dressed children and changed diapers.
  • Administered medication and minor first aid to sick and injured students.
  • Promoted good behavior by using the positive reinforcement method.
Hostess/To-Go Server, 02/2011 to 11/2011
 Applebee's – Brooklyn Center, MN
  • Answered telephone calls and responded to inquiries.
  • Assisted diners with obtaining food from buffet/serving table as needed.
  • Cleaned and organized eating, service, and kitchen areas
  • Responsible for the design and preparation of all menu items for private home/office setting.
  • Greeted each customer with friendly eye contact
  • Filled beverage and ice dispensers
  • Executed daily production lists and goals
  • Placed clean dishes, utensils, and cooking equipment in storage areas
  • Bussed tables, cleared, cleaned and set tables in a quiet and efficient manner.
  • Rectified guest complaints quickly and efficiently.
  • Provided excellent customer service
Hostess/Expo, 06/2010 to 01/2011
 Don Pablo's – Maple Grove, MN
  • Provided exceptional face to face customer service Built long-term loyal customer relationships.
  •  Focused on Customer retention Excellent phone communication Scheduled reservations and provided full support for the waiters Maintained tables and seating arrangements.
  •  Utilized complete knowledge of menu to provide information to customers.
  • Presented menus to patrons and answered questions about menu items, making recommendations upon request
  • Provided excellent customer service
  • Monitored food preparation and serving techniques to ensure that proper procedures were followed
  • Maintained kitchen work areas, equipment, and utensils in clean and orderly condition
  • Cleared and re-set tables at conclusion of each guest meal
  • Cleaned work areas, equipment, utensils, dishes, and silverware
  • Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand
  • Weighed and measured ingredients
  • Prepared food items
  • Prepared daily food items, and cooked simple foods and beverages
Sales Associate, 01/2009 to 06/2009
 Journey's – Maple Grove, MN
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Operated a cash register for cash, check and credit card transactions with 90% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.

  • Identified potential shoplifters and alerted management.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Answered questions regarding the store and its merchandise.
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customers' needs.
Education
High School Diploma: 1 2010
 Flint Genesee Job Corps Penn Foster High School - Flint, MI.
  • 3.8 GPA
  • Member of Yearbook Club
  • Member of Drama Club
  • Member of Diversity Club
  • Member of The Debate Team
  • Peer Mediator
High School Diploma: 2010
 Penn Foster - Scranton, PA
  • Coursework in Basic Communication and Employability Skills
  • Coursework in Materials and Tools Used in the Trade
  • Construction Trades Technology Certificate
PSEO : Culinary, 2009
 Hennepin Technical College - Brooklyn Park, MN
  • Coursework in Culinary and Restaurant Management
  • Coursework in Hospitality Management
  • Culinary Arts Certificate
  • Food Services Technology classes
  • Coursework in Professional Cooking and Baking
Culinary:
  • Culinary Arts Certificate
Skills
charts, closing, Coral, CPR, clientele, Excellent customer service, Customer Service, First Aid, inventory, managing, Excel, Microsoft Office, Outlook, PowerPoint, Word, multi-line telephone, navigation, Paint-Shop Pro, receiving, Reception, Sales Skills, sales, sat, self-motivated, servers, Shipping, tables, phone
Additional Information
  • Volunteer & Community Work Segue Café, cashier, booked bands, worked the sound board, organized events Habitat for humanity Girl Scouts Treehouse Feed our starving children
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Resume Overview

Companies Worked For:

  • Volunteers Of America
  • Makenzie Grover
  • Applebee's
  • Don Pablo's
  • Journey's

School Attended

  • Flint Genesee Job Corps Penn Foster High School
  • Penn Foster
  • Hennepin Technical College

Job Titles Held:

  • Personal Assistant
  • Nanny
  • Hostess/To-Go Server
  • Hostess/Expo
  • Sales Associate

Degrees

  • High School Diploma : 1 2010
    High School Diploma : 2010
    PSEO : Culinary , 2009
    Culinary :

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