- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
- www.linkedin.com.in/JessicaClaire
Detail-oriented Personal Administrative Assistant offering 5 years of relevant experience. Gifted in customer service, scheduling and correspondence. Highly personable with excellent communication skills. Strong experience working in a team based environment, with exceptional interpersonal skills. Current education in a Bachelor of Biomedical Science has been effective in providing relevant medical knowledge needed to gain a position in medical administration.
- Meticulous attention to detail
- Strong Organisational Skills
- Advanced MS Office Suite
- Employee hiring and retention
- Invoice Processing
- Staff Collaboration and teamwork
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- Operations support
- Microsoft Office proficiency
- Schedule Management
- Problem solver
- Personal training and coaching
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Personal Assistant , 08/2019 to Current
Juv Consulting – New York, NY,
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.
- Managed large range of services including pet care, phone screening, shopping and bill paying to provide clients with premium family time.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Transported children to and from school, activities and appointments.
- Maintained appropriate filing of personal and professional documentation.
- Maintained entire family's schedule and organized events.
- Managed and reviewed filing and office systems.
- Created and managed office systems to efficiently deal with documentation.
- Picked up and dropped off clients at airport.
- Sourced and ordered office equipment and supplies.
- Screened personal and business calls and directed to appropriate party.
Customer Service Administrative Assistant, 02/2018 to 08/2019
Greif Brothers – Tama, IA,
- Provided primary customer support to internal and external customers in fast-paced environment.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
- Communicated with management when customer issues escalated and worked to find resolutions.
- Processed orders, credits and tracked returns.
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Retail Store Manager, 02/2017 to 02/2018
Fedex Cross Border – Hawthorne, CA,
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Addressed and resolved strategy issues to support sales management and guide business direction.
- Designed improvement plans.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Submitted orders for new inventory.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
Telstra Sales Representative , 01/2016 to 09/2017
Telstra – City, STATE,
- Devised and implemented product strategies for filling market gaps and driving consistent sales.
- Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Built strong rapport with clients by understanding needs and clearly explaining products.
- Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Communicated with customers to understand needs and recommend appropriate solutions.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Utilized effective communication and active listening skills to create client rapport to grow profitability.
- Educated senior staff on product usage and maintenance.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Helped resolve client problems quickly with superior customer service.
- Cultivated sales and new business opportunities in new markets to achieve bottom-line results.
- Completed customer contracts and warranties as part of administrative aspects of sales.
- Efficiently solved complex problems that impacted management.
- Built business by hosting and attending events, launching special promotions and reaching out to local experts.
Bachelor of Science: Bachelor of Biomedical Science , Expected in 06/2022
Queensland University Of Technology - QLD,
GPA:
- Current GPA- 6.0
- Majoring in Anatomical Science
- Completed Subjects to develop professional skills such as networking, patient care and knowledge in medical field
- Wishing to study medicine as post graduate degree
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