, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Client satisfaction
Administrative support specialist
Proper phone etiquette
Cash management experience
Guest relations
Problem resolving
Fast learning
Accurate and detailed
Critical thinker
Employee training and development
Advanced computer skills
Resourceful
Customer friendly
Training staff
Dedicated team player
Animal lover
Perform well in high-demand, fast-paced environments
Self-starter
Personal security
Excellent communication skills
Understands grammar
Clean driving record
Strong interpersonal skills
Report writing
Experience
02/2021 to CurrentPersonal AssistantYouth Consultation Services | Hackensack, NJ,
Screened telephone calls and inquiries and directed as appropriate.
Organized work projects around client's house.
Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
Researched and collected options for best pricing on hotels, flights and home furnishings.
Cared for family dogs, including feeding and walking animals several times per day.
Prepared homes for clientsA prior to arrival from business trips and vacations.
Organized personal and professional calendars, including reminders for upcoming meetings and events.
Managed household inventory and maintenance schedules.
07/2020 to 12/2020Peer Support SpecialistAdult And Child | Columbus, IN,
Maintained strict data confidentiality and privacy on all information related to individuals.
Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
Developed strategies to promote team building and collaboration.
Fostered relationships with patients that encouraged self-awareness and emotional expression.
Created and maintained clean, healthy and safe living and working environments.
Reported unusual activities in patient environments or conditions.
Performed counseling interventions to address issues through conflict resolution and situational adjustment to depression, anxiety, and physical or substance abuse.
Empowered clients to tackle challenging situations with better and more diverse coping skills.
Adhered to federal and state documentation mandates regarding records and file management.
Executed tests and interviews to gain additional insight into client needs.
Maintained confidentiality through stringent handling of charts and data.
11/2019 to 06/2020Direct Care WorkerCamp Recovery | Lemont, IL,
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Maintained daily living standards by assisting clients with personal hygiene needs.
Helped clients with personal needs from exercise to bathing and personal grooming.
Assisted with client personal care needs to foster independence and well-being.
Supervised medication administration, personal hygiene and other activities of daily living.
Followed care plan and directions to administer medications.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Engaged with patients and families to provide emotional support and daily living instruction.
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
Laundered clothing and bedding to prevent infection.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Ambulated individuals around home, public and medical locations.
Reported concerns to nurse supervisor to promote optimal care.
Liaised with supervisor to review cases and improve care.
Cultivated relationships with residents to support happiness and emotional well-being.
09/2016 to 10/2019Manager of OperationsExl | Augusta, GA,
Recruited and hired talented professionals with drive and dynamic skills to build success within organization.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Conducted performance reviews providing coaching and feedback to benefit both company and employee.
Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Delivered positive customer experiences by implementing effective quality assurance practices.
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Improved morale and management communication by creating employee recognition and rewards practices.
Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Oversaw financial management activities, including budget management, accounting and payroll.
Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Built upon established practice standards to improve operational performance and reduce labor costs.
Enforced security policies and procedures to protect company assets from theft, loss or damage.
Established organizational vision and developed strategies to achieve sales and customer service goals.
Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
Diminished financial discrepancies by accurately collecting customer fees, managing refunds and providing complete sales documentation.
Education and Training
Expected in 09/2006GED | Louisiana Technical College , Many, LAGPA:
Expected in 03/2020Certificate of Completion | First Aid/CPR/AEDBig Lakes Developmental Center, Manhattan, KSGPA:
Expected in 10/2020Certificate of Completion | Influencing PeopleUniversity of Michigan Online, Riverside, CAGPA:
Expected in 12/2020Certificate | Peer Support And Recovery SpecialistRI International, Riverside, CAGPA:
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