Detail-oriented Personal Assistant offering 3 years of relevant experience. Gifted in event coordination, scheduling and correspondence. Highly personable with excellent communication skills.
Forward-thinking Human Resource Manager with expertise in hiring, developing and motivating employees. Well-versed in explaining benefits packages to assist employee comprehension and decision-making. Builds rapport at all levels and resolves issues professionally. Driven Executive Administrative Assistant successful at developing and maintaining detailed administrative and procedural processes reducing redundancy, improve accuracy and achieve organizational objectives. Over 6 years of experience supporting leaders in management and executive roles.
Skills
Maintains quality standards set forth by management
Enters correct information into inventory management system
Verbal and Written Communication
Customer Service
Recordkeeping and Documentation
Goal & Detail-Oriented
Shipping and receiving
Assembly and production
Order picking and processing
Safety and compliance
Logistics
Work History
02/2017 to 03/2020
Personal Assistant9Round Fitness – Spring, TX,
Oversaw personal and professional calendars and coordinated appointments for future events.
Kept detailed track of household and maintenance inventory and schedules.
Managed large range of services, including pet care, phone screening, shopping and bill paying to provide clients with premium family time.
Organized clients' homes prior to arrival home and performed house-sitting duties.
Picked up and dropped off clients at different appointments including doctors appointments, appointments with my clients attorney, grocery shopping, and any additional appointments.
Monitored household expenditures and budgeted for necessities, including groceries and household utility payments.
Maintained appropriate filing of personal and professional documentation.
Displayed absolute discretion at handling confidential information.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintained clean, safe and well-organized patient environment.
Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Administered medication as directed by physician.
Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Remained alert to problems or health issues of clients and competently responded.
Determined specific needs and provided most appropriate level of services for patient well-being.
Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
Shopped for groceries regularly in order to keep house stocked with necessities.
Ran errands for patients, including shopping, and picking up other necessities.
Helped clients manage money, pay bills and shop for groceries or personal items.
Helped client maintain optimal health by overseeing medication administration and all doctor's appointments.
Monitored and assisted client through individual service plans.
Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
Monitored progress and documented patient health status changes to keep my clients doctor, family, and caretakers up to date with all current health conditions.
04/2012 to 01/2017
Human Resources ManagerSprings Window Fashions – Hampton, VA,
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation, and employment postings, hiring proposals and new hire onboarding.
Guided leaders and employees on company policies, programs, benefits, and salary administration.
Managed employee disputes by employing conflict resolution techniques.
Evaluated training program success and presented strategic improvement recommendations to upper management.
Boosted customer satisfaction ratings by enabling staff to implement speedy resolutions for diverse issues through robust internal knowledgebase and industry-leading training.
Motivated employees through special events, incentive programs and constructive feedback.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
Enhanced staff knowledge and awareness on drug abuse and prevention programs.
Implemented performance review and motivational strategies to elevate HR team results.
Devised hiring and recruitment policies for a 12-employee company.
11/2006 to 03/2012
Executive Administrative AssistantCity Of Palm Springs – Palm Springs, CA,
Scheduled appointments and handled calendars for senior leadership.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Transcribed phone messages and relayed to appropriate personnel.
Organized and updated schedules for 2 executives and 12 full-time employees.
Trained admin support team on new processes and commitment to quality and customer satisfaction.
Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
Education
Expected in 06/2021 to to
Real Estate Sales Agent: Real Estate Real Estate Express - Fort Mill, SC, GPA:
Expected in 06/2002 to to
Property & Casualty Insurance: Insurance Agent Mary Brewer School of Insurance - Greenville, SC, GPA:
Expected in 05/2001 to to
High School Diploma: West-Oak High School - Westminster, SC GPA:
Certifications
First-Aid & CPR
Have taken all necessary classes to become a Realtor, but am awaiting a date to take my actual state licensing exam.
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